Drive up claims performance to meet changing client expectations
Review of ‘London Market Claims 2017’
Delegated Authority: Overcoming the operational challenges
Implementing a Delegated Authority solution to comply with reporting standards, effectively manage 3rd party relationships and achieve operational efficiency
Meeting customer expectations
In an increasingly competitive market where the digitisation of customer communications and insurance transactions is changing the landscape on an almost daily basis, meeting rapidly evolving customer expectations is a challenge for all insurance businesses – successfully devising and implementing a strategy to meet this challenge requires a clear vision, strong leadership and buy-in across the organisation.
Leveraging gamification in insurance
Exploring what you need to know to assess the opportunities and develop applications of gamification in insurance.