Webinar | 13th May 2020 | 11 am GMT
Overcoming the operational challenges to deliver a next generation, multi-channel customer experience post COVID19
Delivering a streamlined, multichannel, customer centric experience is a key priority for insurers and brokers aiming to achieve competitive advantage, profitable growth and improve customer retention.
The COVID crisis has created a burning platform that’s driven immediate operational change and a renewed desire for customer focused digital transformation in the future.
However, in large complex organisations with legacy technology and disparate data sets achieving a 21st century customer experience is easier said than done.
Topics to be covered include:
Jeremy Burgess from TIN will interview Jo Verheyden, Samantha Smithson-Briggs from Aviva and Owen Kilbane from Kofax, asking questions submitted by the audience both in advance and on the day.
We prefer questions in advance, so please submit one when you register.
Some of the questions already submitted:
Kofax software enables organisations to work today like the workplace of tomorrow.
Kofax Intelligent Automation solutions help organisations transform information-intensive business processes, reduce manual work and errors, minimise cost, and improve customer engagement. We combine RPA, cognitive capture, mobility & engagement, process orchestration, analytics capabilities and professional services in one solution. This makes it easy to implement and scale for dramatic, immediate results that mitigate compliance risk and increase competitiveness, growth and profitability.
Kofax provides a rapid return on investment for over 20,000 Kofax customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers its software and solutions through its direct sales and services organisation and more than 650 indirect channel partners in more than 60 countries throughout the Americas, EMEA and Asia Pacific.
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