Leveraging automation to transform claims
Online panel | 22nd July 2020 | 14:00 BST
Leveraging automation to transform claims
Overcoming the practical challenges to improve the customer claims experience and deliver efficiencies
Robotics and smart automation are high on the transformation agenda of leading players, and for many claims is the key area where this technology is driving competitive advantage and delivering ROI. This drive to automate has been accelerated by the reshaping of claims operations following COVID, meaning NOW is the time to get automation in claims right.
However, despite the increased appetite to embrace change there are complex technology, people and process challenges which need to be overcome to improve CX, streamline outdated processes and free up claims professionals' time to deliver real customer value.
During this online panel our experts will explore these challenges, present their vision for overcoming them, and discuss:
- Transforming the claims operating model post COVID: what lessons can we learn from WFH, and what are the implications for productivity?
- Effectively using RPA in claims processes to improve customer outcomes – quick wins and long-term ambitions
- Tackling legacy claims technology and data challenges to enable automation
- Leveraging smart automation to build resilience, enable effective line management and support staff wellbeing in the hybrid claims function
Sponsored by:
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Overview
Format
TIN's Jeremy Burgess will interview Ken and Jeremy, asking questions submitted by the audience.
We prefer questions in advance, so please submit one when you register.
Directly after the discussion please join us in a zoom discussion to continue the discussions with the panelists and your peers, share your views and have your questions answered . Link will be provided after the webinar.
On registering we use the data provided to contact attendees about this and future events, and share with the webinar sponsor. We do not share data with any other third parties. You can unsubscribe at any time - View our privacy policy here.
Sponsored by
Main sponsor:
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning, and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 850 pre-built, intelligent automation solutions. With offices in more than 40 countries and a global network of 1,500 partners, Automation Anywhere has deployed over 1.8 million bots to support some of the world’s largest enterprises across all industries.
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