Delivering next generation claims

Digital Claims Clinic  |  16th March 2021  |  3pm - 4pm GMT

Digital claims clinic: Delivering next gen claims

| Webinar

Innovating and transforming claims now to deliver the future claims customer experience

Leading insurers are re-thinking their products, propositions and ultimately the claims operating model to deliver a customer service fit for the digital age – the key challenge is how do you overcome the technology and operational challenges now to deliver the next generation, digitally enabled insurance organisation whilst maintaining and managing your current business?

Our expert panel will answer your technology challenges and give advice on how you approach this fundamental challenge. Topics to be covered include:

  • Developing a pathway to 21st century, innovate insurance claims operations
  • Using two-speed architecture to enable claims service innovation
  • Leveraging new technology to work across multiple legacy systems and software
  • Successfully integrating innovations into the business and scale effectively

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Ellie Mickleburgh
Former Marketing Director
Ageas Insurance
Kajal Vakas
Insurance Technology Manager
EY

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