The Future at Lloyd's

Panel discussion  |  6th October 2020  |  12:00 - 12:40

Panel discussion: The Future at Lloyd's

Claims modernisation and strategy in context of the Future at Lloyd’s

  • Lloyd’s Blueprint – an update on the scope of the programme and timings of the claims solutions
  • Current initiatives delivering the next generation of claims service – what service improvements have we seen that truly benefit the customer?
  • Claims modernisation – what are the practical challenges to overcome within organisations?
  • How are we tackling the technology and data challenges to improve customer service?
  • Future opportunities, objectives and implementation plans

The expert panel will address questions submitted before the session and take questions live on the day. Following the panel discussion you’ll be invited to attend a Zoom Conference call where attendees can share experiences, exchange ideas and ask further questions to help move your claims strategy forward.


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Sheel Sawhney
Group Head of Claims
Philip Godwin
Head of Claims
Lloyd's of London
Julian Millar
Head of Specialty Claims
Lee Elliston
Claims Director
Lloyd's Market Association

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