Panel discussion | 6th October 2020 | 14:00 - 14:40
Leveraging technology to enable claims transformation
The last 6 months has highlighted the strategic importance of technology, both in enabling new operating models and streamlining the claims process. However, there is still a long way to go until we can call the claims process in London digital.
In this session the panel explore the latest technology that can enable a digital claims service that enhances the client experience, delivers efficiency and provides the platform for the future claims operating model.
Topics to be discussed include:
Are central claims services now redundant in the post COVID era?
What technologies have been utilised and made the biggest difference to meeting customer expectations during this time? What digital changes will occur as a result?
Successfully changing the customer relationship and service model, including approaches to outsourcing communications, skills and capabilities
Have your questions answered live on the day and benchmark with your peers on the subsequent Zoom Conference discussion.
Duck Creek Technologies paves a genuine path to the future for the London Market. Decades of insurance experience underpin advanced technologies specifically designed to accommodate change—allowing market entities to navigate uncertainty and capture market opportunities faster than their competitors.
Duck Creek solutions are available standalone or as a full suite. All are available via Duck Creek OnDemand, the provider’s SaaS solution for the insurance industry.
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