Transforming the digital customer experience
Panel Discussion | 1st December 2020 | 12 noon - 1pm GMT
Panel: Transforming the digital customer experience
Overcoming the operational challenges to drive engagement and retention
Devising and deploying a digital strategy that can drive innovation across the value chain is key to delivering an exceptional customer experience.
- Driving deeper engagement and a richer customer experience in a digital world
- Leveraging digital to deliver operational efficiency and a consistent experience
- Effectively using data to innovate and deliver a competitive edge
In this session our experts share their insights on the key criteria for successfully leveraging digital to meet customer expectations whilst also increasing competitive advantage and profitability.
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Sponsored by
Session Sponsor:
Sollers Consulting is an international business advisory and software implementation specialist supporting the financial industry in business transformations. Sollers Consulting Teams have supported over 80 financial groups in enhancing their digital capabilities. Among the companies partnering with Sollers Consulting are Allianz, Axa, LV=, Beazley, BNP Paribas Cardif, Basler, Generali, Zurich, Santander Consumer Bank, ING and many more including a large group of managing agents at Lloyd’s.
Sollers Consulting specialises in IT systems, helping insurers, banks and leasing companies to transform and adapt to new technologies. The company offers RIFE, a digital platform designed for the needs of the insurance industry. Sollers Consulting cooperates with more than 15 technology providers such as Guidewire Software, TIA Technology, Fadata, Oracle, AWS or Microsoft.
Over 600 business and IT specialists from Warsaw, Lublin, Poznan, Cologne, Paris and Tokyo are helping financial institutions in Great Britain, Germany, Poland, Scandinavia and many other countries to reap the benefits of digitalisation.