Innovation for competitive advantage
in commercial lines

Fire side chat  |  23rd June 2020  |  14:00 - 14:40 BST

Fire side chat: Innovation for competitive advantage in commercial lines

| Webinar

Driving efficiency and competitive advantage as market dynamics change

  • Driving innovation to meet evolving SME insurance customer expectations

  • What does digital claims journey look like for commercial lines?

  • Overcoming the operational challenges to deliver transformational change

During this interactive session, our experts will take questions from the audience to shed light on the changing dynamics within commercial lines, reassessing customer service expectations and role of digital and data in the future. The session is followed by a 20min optional Zoom benchmarking discussion where you can speak live with the panellists and your peers.


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Harriet Parkinson
Head of International Claims Operations
Tim Yorke
Operations Director, Commercial Lines
Andy Watts
Regional Director Europe and Africa


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