Transforming claims operations

Workshop  |  6th October 2020  |  16:00 - 16:40

Workshop: Transforming claims operations

Building operational resilience & agility in claims

  • What have we learned from the first real burning platform for change the market has experienced?

  • Mobilising the claims operation function – getting the technology and equipment right now and for the future

  • Leveraging agile technologies to process and settle claims effectively and efficiently

  • Building out global resilience – where do we go if the local claims handling process fails


Our expert panel will explore the challenges and opportunities to transform claims operations to build resilience, agility and speed - to enhance the policyholders experience. Following the panel discussion you’ll be invited to attend a Zoom Conference call where attendees can share experiences, exchange ideas and ask further questions to help move your claims strategy forward.


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Angus Rogers
Head of Claims Operations
Angus Watson
Head of Claims Broking Centre
Simon White
Claims Director

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