Intelligent process automation within insurance - The Insurance Network

Intelligent process automation within insurance

8:00 - 10am | 13th March 2018 | The Gherkin
Intelligent process automation within insurance - moving beyond RPA
Overcoming challenges to transform operating and business models

Sponsored by:

AI, machine learning and robotic process automation are being widely adopted in the sector in an attempt to drive operational efficiency by identifying patterns, creating automated responses, and performing tasks with high accuracy and speed – the challenge is knowing where to apply these technologies and ensuring real ROI.

Intelligent process automation is ‘the next step’, and couples these emerging technologies with process redesign, enabling the maximum benefit to be derived from RPA, AI and Machine Learning by ensuring the technologies are deployed to enable the right business processes in a unified, strategic manner – rather than in isolated or ‘siloed’ applications which have limited overall business benefit.

This breakfast briefing will explore the practicalities of moving to the next level of automation for insurers and brokers: how to deploy Intelligent Business Process Management to ensure you have the right systems, processes, and technologies in place to transform the customer journey, scale with business demand and achieve efficiency gains.

Attend this breakfast briefing to:

  • Explore the art of the possible and hear about successful case studies
  • Discover the key criteria to successful automation
  • Design systems and processes that are intuitive to users and ‘machine friendly’


Tim Yorke
Director of Transformation



08:00 Registration and refreshments

08:15 Breakfast of your choice with views over the city
(Full English, smoked salmon & scrambled eggs or continental)

08:40 Introduction by the chair

08:50 Presentation

Moving from RPA to intelligent decision making through AI and machine learning

  • Defining RPA and intelligent process automation
  • Where are the opportunities for AI insurance – front/back office processes
  • What are the organisational challenges & risks of using AI for decision making in insurance?
  • Where will the next advances in AI take us and where will we see the biggest business impact?


Tim Yorke
Director of Transformation

09:05 Roundtable discussions and feedback

10:00 Close


If you are having trouble registering please call 020 7079 0270 and we will be happy to assist with your booking.


The Gherkin
30 St Mary Axe

How to get there?

By Tube

» Aldgate
» Bank

By Rail

» Fenchurch Street
» Liverpool Street

Car Parking

» Local street parking nearby


Appian provides a leading low-code software development platform that enables organisations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation.

For more information, visit

To find out about the sponsorship options available please:
Submit your sponsorship enquiry here »
Or contact Phil Middleton, +44 (0)20 7631 0034,

Register now »

gherkin 01

gherkin 01=2


Share This