Implementing a programme of far-reaching and continual change in strategy, organisational structure, operating model
and process is necessary despite barriers such as legacy technology, outdated procedures and embedded cultural behaviours.
This article examines the critical importance of delivering transformational change for the insurance industry, highlights key challenges that need to be overcome by insurers & brokers, and presents 5 ways to implement sustainable transformational change within your organisation.
Insurers are already under pressure to provide customers with a seamless end-to-end digital service, remain competitive and keep top talent while trying to keep up with the pace of technology. Introduce the implementation of a transformation programme alongside day-to-day business practices, and it is easy to see why less than 30% of digital transformations succeed.
So, how do you improve the chance of successfully transforming your business?
Download the full report to discover 5 ways to implement sustainable transformational change.