Digital Transformation in Insurance
Webinar | 10th September 2019 | 13:00-13:45 GMT
Digital Transformation in Insurance
Featuring a case study presentation with David Germain from RSA Group
Effectively responding to technology driven change is the number one business challenge facing all insurers and brokers – having the right digital tools, technologies, capabilities and culture are critical if your organisation is going to engage customers, drive profitable growth and create sustainable competitive advantage.
During this webinar David Germain, Group Chief Information & Technology Officer at RSA Group will explore the forces shaping change in the industry, how to effectively respond to these pressures and, critically, how to enable step change technology within your organisation.
AGENDA
13:00 Introduction by the Chair
Jeremy Burgess, CEO, The Insurance Network
13:05 Presentation
Overcoming the challenges of digital to develop a future fit organisation
In this presentation, David will explore the forces shaping change in the industry, how to effectively respond to these pressures and, critically, how to enable step change technology within your organisation. He will cover:
- Creating an ‘adapt and change’ culture to embrace the positive potential of digital technologies
- Leveraging AI and robotics to improve efficiency and the customer experience
- The threats and opportunities of connected insurance to transform products and customer engagement
- Effectively using APIs and new data sources to improve underwriting
- The potential of future technologies to fundamentally change the insurance landscape
