Achieving an effective digital
operating
model during COVID19

                                                                               Webinar  |  15th April 2020  |  11:00-11:30 GMT

Achieving an effective digital operating model during COVID19

| Webinar

Overcoming the operational challenges during (and after) the COVID crisis

The COVID19 crisis is stress testing insurer and broker’s operating models to the max.

Almost overnight firms have had to rethink their traditional approaches to technology, data, analytics and security as remote working becomes the norm.

This webinar will explore two critical areas:

  1. How do you overcome the emerging practical challenges to deliver your services in an effective, secure and consistent way to customers?

  2. Leveraging this burning platform to build new skills and capabilities that will drive innovation in operations once the crisis is over

 

 

 

Edosa Odaro
CDO and Transformation Leader
 
Alistair Barrett
Chief Operating Officer
RKH Specialty

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WEBINAR AGENDA

11:00 Introduction by the Chair 
Jeremy Burgess, CEO, The Insurance Network

11:05 Presentation

Achieving an effective digital operating model during COVID19

Join Alistair Barrett and Edosa Odaro to discover how to overcome the operational challenges during (and after) the COVID crisis

With specific reference to the insurance industry we will discuss:

  • Effectively using digital to engage and retain customers
  • Are RPA and AI technologies living up to their promise and easing operational challenges?
  • Where are the opportunities for insurance firms to drive forward digital transformation both now and in the future?
  • Engaging employees to develop an innovative culture that can build the capabilities needed for future success

       Watch the replay now

watch here

 

Edosa Odaro
CDO and Transformation Leader
 
Alistair Barrett
Chief Operating Officer
RKH Specialty

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