Achieving an effective digital
operating model during COVID19
Webinar | 15th April 2020 | 11:00-11:30 GMT
Achieving an effective digital operating model during COVID19
| Webinar
Overcoming the operational challenges during (and after) the COVID crisis
The COVID19 crisis is stress testing insurer and broker’s operating models to the max.
Almost overnight firms have had to rethink their traditional approaches to technology, data, analytics and security as remote working becomes the norm.
This webinar will explore two critical areas:
- How do you overcome the emerging practical challenges to deliver your services in an effective, secure and consistent way to customers?
- Leveraging this burning platform to build new skills and capabilities that will drive innovation in operations once the crisis is over
Edosa Odaro
CDO and Transformation Leader
Alistair Barrett
Chief Operating Officer
RKH Specialty
WEBINAR AGENDA
11:00 Introduction by the Chair
Jeremy Burgess, CEO, The Insurance Network
11:05 Presentation
Achieving an effective digital operating model during COVID19
Join Alistair Barrett and Edosa Odaro to discover how to overcome the operational challenges during (and after) the COVID crisis
With specific reference to the insurance industry we will discuss:
- Effectively using digital to engage and retain customers
- Are RPA and AI technologies living up to their promise and easing operational challenges?
- Where are the opportunities for insurance firms to drive forward digital transformation both now and in the future?
- Engaging employees to develop an innovative culture that can build the capabilities needed for future success
Watch the replay now
Edosa Odaro
CDO and Transformation Leader
Alistair Barrett
Chief Operating Officer
RKH Specialty