Online panel | 30th September 2020 | 11:00 BST
Data is the foundation upon which the London insurance market is built…and the key to its future success – but that data is currently in a mess and the legacy technology architecture is often not capable of delivering the insights that are needed to transform the customer experience and deliver efficiencies across the value chain.
However, leading organisations have recognised the critical importance of data for competing in a digital world and market initiatives, such as the FAL, are now driving real change. The key is to turn data into actionable insights that improve decision making, organisational performance and customer outcomes.
Join this online panel discussion to overcome the challenges of creating ‘data first’ organisations & processes, explore the role of APIs and successful approaches to data integration. The panel will also discuss building agile technology architecture to enable your data strategy.
Join this online panel to explore:
For every person who registered and attended this event, TIN paid to plant a tree in the Brecon Beacons. TIN is a proud supporter of :
TIN's Jeremy Burgess will interview Abdul, James, Paul and James, asking questions submitted by the audience.
Directly after the discussion, we will facilitate a zoom discussion to continue the discussion with the panelists and audience for the opportunity to share views and have more questions answered.
For every person who registered and attended this event TIN paid to plant a tree in the Brecon Beacons. TIN is a proud supporter of :
We take the pain out of big change projects.
Working with over 600 organisations, our low-code, contact centre and omnichannel messaging solutions allow customers to make big changes, fast.
Radically improve your customer experience without launching big, expensive transformation programs. And, there’s no need to blow the budget, replace core systems or create work for IT.
Our tools help the people behind the scenes – customer-facing staff and IT talent – build and deliver customer experiences together. Solving operational issues one bad process at a time.
Discover how you can deliver first-class CX in the claims market, talk to our team today.
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