Key trends & adapting to a fast-changing world

Webinar  |  16th October 2018  |  13:00 GMT

London Market Claims 2018: Key trends & adapting to a fast-changing world

| Webinar

Reflections on how things have moved on since London Market Claims last year.

Ben Bolton from Gracechurch Consulting and Jeremy Burgess from The Insurance Network are running a webinar which will feature another opportunity to hear Ben’s presentation: “London Market Claims: Key Trends & Adapting to a fast-changing world” as well as some reflections on how things have moved on from the conference last year.

Ben Bolton
Founder and CEO
Gracechurch Consulting
Jeremy Burgess
CEO
The Insurance Network

Topics to be covered include:

Ben Bolton of Gracechurch will present the results of this year’s pre-event research conducted with key stakeholders from across the market.

  • Key trends in the insurance industry
  • The likely impact and significance of automation in claims
  • How claims jobs will change
  • The increasing focus on the customer
  • The importance of service quality
  • Culture and how it impacts performance

Watch the webinar