Webinar | 1st May 2018
Unpicking the people, process and technology challenges of digital
As customer expectations rise, insurers and brokers will need to change traditional operations to become more customer centric in order to stay relevant, drive growth and maintain competitive advantage.
The challenges is how do you achieve that shift in a rapidly changing digital environment?
Hear how the US insurance market is developing a customer focused, digital experience from Allan Lubitz, SVP and CIO at Mercury Insurance Group, who will provide an insight into the trends, approaches and future developments of digital in the US, as well as sharing some key learnings from Mercury’s own transformation before the discussions start.
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17:00 Introduction by Jeremy Burgess
Hyland, creator of OnBase has more than 20 years of Enterprise content Management and insurance vertical expertise in providing solutions to nearly 500 insurance customers across the globe. General Insurance, Life and Health insurers, use the highly configurable OnBase solution to streamline processes, reduce costs, increase transparency and improve customer service. OnBase also seamlessly integrates with core administration systems for greater ROI from carrier’s current technology investments.
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