Digitalisation in the London market is under way – individual organisations across the value chain recognise the benefits to clients and their own bottom line, and the delivery roadmap for Blueprint II has added further momentum with an explicit focus on claims.

Applied judiciously, intelligent automation (IA) has the potential to transform London market claims processes, reboot the client claims experience, optimise and streamline traditional processes and remove frictional costs. Implemented badly it can spawn cost, friction and disillusionment amongst both staff and clients.

Attend this breakfast briefing to discover how these technologies are being effectively deployed, and how to overcome the operational and cultural challenges to ensure successful implementation.

Topics to be covered include:

• Where in your claims proposition can you use intelligent automation?
• Reducing errors, duplications and rekeying to streamline processes
• Leveraging strategic insights from claims data to improve decision making
• Overcoming the challenges of connecting disparate systems and IA tools
• Demonstrating the ROI and balancing the human interactions with robots
  
  

Sponsored by