6th October 2020  |  London

Secure your place

London Market Claims 2020

| Etc. Fenchurch Street

Enabling and delivering claims transformation in the London market

London Market Claims focuses on transformational and structural change that will permanently impact market operations, claims and service. 

Myriad new challenges and opportunities are emerging, and those well positioned for the change ahead are about to take advantage.

Register today - first 50 places only £199 + VAT »

Book your place today - it's easy

Just £199 + VAT

(full rate £499 + VAT)


senior attendees confirmed

expert speakers

interactive sessions

Book your place(s) today


Practitioners: £499 + VAT
Suppliers of service (incl. law firms & consultants): £999 + VAT
TIN premium member, Airmic member and risk managers: Free
Join as a TIN premium member: £799 + VAT

Interested in sponsorship?


Find out why leading suppliers in the UK insurance sector sponsor London Market Claims year in, year out.

The future of the London market

The 2019 London Market Claims Annual Report looks at how transformational change in the London Market will impact claims. The announcement of a next generation claims initiative in the Lloyd's 'Future at Lloyd's’ strategy has led organisations to review their digital capabilities in readiness for the upcoming changes.

The report focusses on the challenges currently facing claims and the barriers to modernisation and innovation. We also explore some of the implications of The Future at Lloyd’s strategy and how adopting new technology and fostering innovation is crucial to revitalising the claims process.

Based on the results of the London Market Claims 2019 pre-event survey and in-depth research with insurance leaders, the report identifies clear themes both insurers and brokers are keen to discuss:

  • What kind of technology to introduce to add value to the market, rather than heralding change for change’s sake
  • The impact of technology on organisational culture, skills and capabilities
  • How to successfully drive innovation that delivers positive change

download THE REPORT

Check out who joined us in 2019

Network & benchmark with over 200 industry experts

Join peers with job titles such as:

Claims Director


Director of Claims

Global Head of Claims

Group Managing Director

Head of Claims Operations

Head of Transformation

Managing Director

Product Development Director

Property Claims Adjuster

Senior Claims Adjustor

Technical Claims Director

TOM Programme Director

Vice President/London Operations Claims Manager

Director & Co Founder

Chairman - Global Claims Executive



From companies such as:

AIG Europe Limited

RSA Insurance Group Plc

Zurich Insurance

Beach & Associates Ltd

Munich Re Group

Capital Consulting International

Charles Taylor Plc


Transport for London

Euler Hermes UK Plc

FM Global

Willis Towers Watson


Liberty Specialty Markets

London Market Group

Markel International




Etc. Fenchurch Street

Fenchurch Place

43/44 Crutched Friars



tel: 020 3735 2700

Useful Info

Closest tube stations: Tower Hill or Aldgate

Closest rail: Fenchurch St, Liverpool St, London Bridge

What others have said

Photo of Paul Umpleby, JLT Speciality Ltd

“Another successful conference. The best bit for me is always the chance I get to spend time with some of my peers from the market…to discuss common issues and get to the heart of them. “

Jonathan CLARK, Global Head of Business Solutions Claims, SCOR Global P&C

Photo of Paul Umpleby, JLT Speciality Ltd

A group of experts set on driving real innovation and change in a traditional industry; TINtech was brimming with originality and good ideas. I’ve come away set on driving real innovation and change!”

Alexandra Gedge, Willis Towers Watson


Photo of Paul Umpleby, JLT Speciality Ltd

“Great opportunity to meet other players in our space, and benchmark ourselves against what others are doing, talking about, researching or implementing.”

Peter Vandenberk, Simply Business

Photo of Paul Umpleby, JLT Speciality Ltd

“Great event for getting to know what is important to the Insurance Industry as a whole. Easily two day’s worth of content (in one day).”

John Wootton, Direct Line Group