DOCOsoft’s claims management systems are tailor-made for the Lloyd’s and London market. They seamlessly integrate with market infrastructure like LIRMA, ECF2 Writeback, IMR and GEMINI, and with SCM and PAS software, bringing together policy data, claims, transactions, documents, diaries and approvals in a unified compliant platform.

Our systems harness AI to empower your experts. 
From document classification to data ingestion, from risk flagging to workflow optimisation, our AI tools augment skilled claims professionals. Our AI enhances speed, precision and decision-making – empowering, not replacing, human expertise.

Supporting Blueprint Two readiness. 
As an active participant in all phases of Blueprint Two development, DOCOsoft relays market feedback, and delivers technical-impact analysis, UAT support, cutover planning and hypercare, to support a seamless digital transformation.

More than 50% of all claims messages in London go through a DOCOsoft system, so when it comes to claims, the London Market runs on DOCOsoft.

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Formed in 2014 by a team of proven FinTech entrepreneurs, we are a FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation, globally.

Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries, covering over 100 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants.

Our market-leading treasury optimisation service brings complete control and transparency to insurers, enabling over 80% of their funds to be brought back into a regulated environment so their money is in the right place, at the right time, to make that all important payment, fast, at the time their customers need it most.

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Reserv is a digital-native TPA incubating next-generation automation technology and AI focused on bringing speed, advanced data science, and simplicity to the experience of consumers, MGA’s, and carriers. There is a better way to manage claims and we are building it.

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Davies is the leading specialist professional services and technology firm, serving the insurance sector and other highly regulated markets to manage risk, operate their core business processes, transform and grow.

With 8,500+ colleagues working across 20+ countries, we support 1,700+ clients to manage risk, operate their core business processes, transform and grow.

Our Consulting & Technology division is committed to helping insurers accelerate their business, technology and people performance by managing complex projects in areas including underwriting, policy administration, claims, compliance and data, using transformative technology to inspire innovation and drive optimal results.

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Five Sigma provides AI-native claims management technology to insurers, MGAs, TPAs, reinsurers, and self-insured organizations. Its platform combines AI agents with the workflows and operational infrastructure required to manage claims, enabling claims to be analyzed, acted on, and advanced in one system. 

Five Sigma can power claims operations end to end or be deployed modularly for specific stages and use cases. At the core is Clive™, Five Sigma’s award-winning AI Claims Adjuster, which combines agentic AI with claims workflows to turn decisions into action. Clive automates routine tasks, dynamically plans claim handling, and advances claims according to each organization’s operating procedures - whether running within Five Sigma or adding intelligence and automation to an existing claims platform.

Five Sigma customers report measurable cost savings, productivity gains, faster cycle times, and better policyholder service. 

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Delegated authority data can be messy, manual, and mission-critical. VIPR fixes that.

We're the platform behind 45%+ of Lloyd's syndicates, global large brokers and MGAs automating bordereaux at scale, eliminating back-office drag, and turning raw submission data into underwriting intelligence.

From coverholder management to regulatory compliance, VIPR gives MGAs, brokers and (re)insurers the visibility to compete on insight, not just instinct. Global reach. AI-driven. SOC 2 compliant. And growing every year since 2009.

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Unipro is a bespoke software studio that creates custom solutions to solve the most complex digital transformation challenges, giving our clients unparalleled control and lasting commercial advantage.

We're an inquisitive team driven to understand and overcome challenging issues - like tackling legacy systems and fragmented operations.

We create applications to significantly automate and enhance your core workflows, with embedded agentic AI agents, if required, giving you the ultimate strategic advantage and control of your digital future.

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Box (NYSE:BOX) is the Intelligent Content Cloud, a single platform that enables organisations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI.

Founded in 2005, Box simplifies work for leading global organisations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. 

Visit box.com to learn more.

And visit box.org to learn more about how Box empowers nonprofits to fulfill their missions.

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Within the London Market, too much time is spent validating data, reconciling claims information and managing inefficient processes that slow everything down. It creates friction across operations and keeps teams stuck in manual work.

Voult is built to address that.

Working with our partners Full Circle, we focus on claims data at the point it enters the process — validating, standardising and aligning it early so what flows through the chain is consistent and usable.

The outcome is straightforward:data you can trust, reporting you don’t have to second guess, and decisions that can be made with confidence.

We focus on the where claims data still needs to be checked, corrected and reconciled before it can be relied on.

By dealing with these issues, the rest of the process becomes far simpler.
Less back-and-forth.
Fewer queries.

And far more confidence in the numbers being reported.

If that’s something you’re dealing with, come and speak to us.

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We create some of the UK’s most widely used insurance software, serving a diverse client base, from industry giants, to emerging disruptors.

With an unwavering commitment to innovation, we have spearheaded advancements in automation across the entire insurance lifecycle, revolutionising policy management, claims processing, and risk assessment on an international level.

Our agile development approach ensures swift delivery of scalable products, fostering creativity and collaboration. Beyond mere service, we partner with our clients, guiding them through their technological journey to achieve business success. Through these alliances, we shape the future of technology while driving the success of our clients and our passionate team.

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ELEKS is a global software engineering company with 35 years of experience building and modernising complex digital systems that perform under real-world pressure.

Backed by strong Data Science and AI engineering teams, ELEKS takes an AI-first approach, engineering intelligence into systems from the ground up, so clients ship faster, run leaner, and stay compliant.

ELEKS takes end-to-end ownership of software delivery — from architecture and development to AI integration and production operations — serving clients including BNY Mellon, Acino, DPD, Drax, and David Lloyd Clubs.

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Deloitte's market-leading Claims practice works with clients from across the London Market to design and deliver world-class claims functions.

From strategy definition, through business case development, claims proposition, business design, technology delivery and AI enablement, our team of experts enables claims to become a core strategic asset for our clients: delivering efficient and effective claims resolution and driving improved risk selection, pricing, underwriting, exposure management and risk engineering.

With extensive experience across the London market, Deloitte is a trusted partner to leaders across the C-suite to help them unlock the value of claims, strengthen overall performance and deliver tomorrow’s claims vision today.

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AiDE gives insurers, brokers, self-insureds, and MGAs direct access to the full technology stack and AI models behind the market's leading AI-native TPA.

Validated across hundreds of thousands of live claims, the models cover FNOL automation, claim triage, subrogation detection, BDX ingestion and financial reconciliation, and complex adjusting intelligence that can be switched on and off claim by claim.

Customers keep full ownership of their data and everything they build on top; no data flows back to AiDE.

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LimeIQ is a specialist data intelligence platform predominantly assisting the Lloyd’s of London market. Working with 15+ syndicates currently and over 60 Delegated Claims Administrators (DCAs), LimeIQ transforms complex, fragmented bordereaux and claims data into a single, validated source of truth—without disrupting existing workflows or requiring system change.

Through its four-step framework—Ingestion, Validation, Aggregation, and Intelligence—LimeIQ ingests and standardizes high volumes of bordereaux data, applies automated validation controls, and consolidates information into a common, market-ready format.

The platform delivers analytics across claims, portfolio performance, catastrophe exposure, and KPIs, enabling Managing Agents, DCAs and Brokers to make faster, data-driven decisions.

LimeIQ also powers scalable front-end reconciliation for the Lloyd’s Faster Claims Payment (FCP) initiative, matching cashbook payments to bordereaux records using tokenized claim identifiers. By bridging this data, LimeIQ enhances transparency, reduces manual effort, and ensures continuous, auditable reconciliation across the market.

LimeIQ enhances existing systems, delivering clarity, control, and intelligence to the Lloyd’s marketplace.

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For over 25 years, Innovation Group has been the trusted partner of leading insurers, brokers, and MGAs, managing critical incidents across motor and property with a digitally connected, customer‑first approach. Our end‑to‑end claims management solutions span FNOL to final settlement, supported by in‑house specialists, an integrated supply chain, and award‑winning capability in motor, home, subsidence, general perils, loss adjusting, and underground services. As the only provider with a fully integrated subsidence solution and in‑house laboratories, we deliver a seamless, one‑stop‑shop experience that drives transparency, efficiency, and exceptional customer outcomes.

Alongside operational expertise, our Insights Platform provides deep, case‑level intelligence to identify cost drivers and enhance decision‑making.

We combine expert professionals, advanced technology, and data‑driven insight to deliver three core benefits: a smoother customer journey, improved cost efficiency, and enhanced underwriting performance. Many UK insurers and MGAs choose Innovation Group for the outcomes their customers expect and the savings their portfolio demands.

Let’s Collaborate

Discover how our expertise and in-house labs set us apart from other TPAs in the market.

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Manuka is a Databricks-first AI consultancy. We help enterprises reimagine processes and unlock value through the Lakehouse and agentic AI. Our model is simple: thin-slice outcomes that prove business value fast, governed foundations that scale, and long-term partnerships that sustain transformation. With deep Databricks expertise, we deliver solutions that combine speed-to-value with lasting competitive advantage.

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At Future Processing, we serve as your trusted technology consultancy and delivery partner, experienced in Specialty, Marine and other lines of insurance. Our team of engineers and consultants excels in swiftly identifying your unique business challenges, culminating in the delivery of high-quality of digital solutions.

Drawing from around 25 years of industry experience and profound comprehension of the London Market, we prioritise seamless collaboration and strategic alignment throughout our advisory and delivery process. We take full ownership for crafting solutions tailored to your unique challenges, ensuring optimal outcomes for your business.

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Imagine a global team of business and IT experts working closely with financial organisations to transform their operations and equip them for success.

Sollers' expertise helps insurers implement core systems, streamline front-end platforms, and stay ahead of industry trends, allowing them to focus on delivering exceptional service.

With deep knowledge of the London insurance market and strong partnerships with leading technology providers, the Sollers team integrates tools—from data analytics to cloud infrastructures and automation solutions—into financial operations. By doing so, they empower insurers to navigate complexities, innovate, and thrive in a rapidly changing landscape. 

Operating in London Market since 2016 Sollers have successfully delivered projects for over 15 carriers including Beazley, QBE, Liberty, Aspen, Arch, Riverstone, Enstar, W/R/B and more.

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Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.

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Acini’s team of experts brings deep, practical business and technology experience to the London and international insurance markets.

As a Guidewire PartnerSelect partner, Acini combines specialist insurance knowledge with recognised Guidewire delivery capability to help clients modernise core systems with confidence. Partnering with insurance companies, managing agents, MGAs, brokers, and stakeholders across the entire value chain, they focus on delivering superior end-customer experiences through tailored technology and architecture.

Comprising skilled Analysts, Developers, Testers, Project Managers, and Product Owners, Acini offers flexible engagement models. Clients can either seamlessly augment their existing teams or entrust Acini to deliver comprehensive, end-to-end projects.

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