AI and Automation in Claims
Using AI and robotic automation to improve business performance and customer service
We have been hosting breakfast briefings at Searcys 30|40 on the top floors of 30 St Mary Axe (The Gherkin) since 2011, and have now hosted more than 60 ‘Breakfasts in the Sky’
12 to 15 director level attendees, either grappling with big picture strategic dilemmas, benchmarking responses to current drivers of change or delving deep into practical implementation and operational challenges, the formula remains the same: gather together a small number of senior people with the same problem for a fine breakfast with inspiring views, ask one of them to set the scene with some golden nuggets from their own experience, add some insight from the chair, and then leave it to the combined expertise of the people in the room to deliver those ‘key learnings to take back to the office’. We really do very little.