Simplifying and digitising delegated authority underwriting
A breakfast briefing looking at improving the client experience and delivering efficiencies
TINtech is the leading insurance technology event in the UK. It focuses on technology strategy and in 2019 attracted 327 senior executives including speakers, sponsors and exhibitors.
Previously known as Strategic Claims, Digital Claims looks at developing an effective claims strategy that successfully leverages digital and builds agility into your claims operations to achieve operational efficiency - and deliver the kind of customer experience that the digital era demands.
TINtech London Market focuses on technology strategy and the impact of technology in the Lloyd’s & London markets markets, and large complex commercial risk in general.
London Market Claims is the only event dedicated to exploring the key initiatives and innovations that will improve claims performance in the Lloyd’s and London markets for the industry and clients alike.
Leveraging digital to drive innovation, enable operational efficiency & transform the customer experience.
A breakfast briefing looking at improving the client experience and delivering efficiencies
A breakfast briefing on overcoming the data, legacy and cultural change challenges to deliver a client centric operating model
A virtual roundtable discussion looking at overcoming the practical challenges to deliver seamless, omni-channel experiences
A virtual roundtable discussion looking at effectively deploying automation and speech recognition to improve claims performance
A virtual roundtable discussion looking at how to orchestrate communications to transform the customer journey
A virtual roundtable discussion looking at achieving a digital operating model in the London market
A virtual roundtable discussion looking at overcoming the practical challenges to improve conversion rates, drive up customer engagement and increase the customer lifetime value
A virtual roundtable discussion looking at leveraging data and AI to identify & fix ineffective and inefficient insurance processes
A virtual roundtable discussion looking at overcoming the practical challenges to deliver an omni-channel, frictionless digital customer experience
A virtual roundtable discussion looking at extracting value from unstructured data to improve MI, operations and the customer claims experience
A virtual roundtable discussion looking at successfully executing your technology modernisation strategy in a changing market environment
A virtual roundtable discussion looking at overcoming the operational challenges to deliver consistent digital customer journeys
A virtual roundtable discussion focusing on overcoming the practical challenges to enable business transformation through cloud services
A virtual roundtable discussion focusing on how to overcome these challenges with 10 other industry peers.
A virtual roundtable discussion navigating the transformation to digital-first, customer-centric engagement and communications
A virtual roundtable discussion on overcoming the operational challenges to unlock the power of data
A virtual roundtable discussion redefining customer experience for the Age of Digital Insurance
A virtual roundtable discussion exploring what business/operating models insurers in the London market should be looking at now to prepare for the ‘post FAL / post COVID future – and critically HOW to achieve them.
A virtual roundtable discussion on building greater underwriting agility to improve speed to market, create new products and services and grow premiums in commercial lines.
A virtual roundtable discussion on enabling the future hybrid operating model to engage employees, drive high performance and meet customer expectations
A virtual roundtable discussion on overcoming the challenges to transform back office insurance operations
Transforming operations to improve the client experience
Claims transformation is a key focus for organisations across the London market as they look to transform the client experience and the claims operating model that supports it.
The strategic and practical implications for the London market. An evening panel discussion follwed by drinks.
Overcoming the cultural and operational challenges to improve customer engagement and retention
Delivering successful change and digital transformation in insurance
Leveraging the role of IT to successfully deliver digital transformation in the insurance sector.
Overcoming the practical challenges to enable a data driven organisation
Overcome the practical challenges of robotic automation to achieve operational efficiencies, improved customer experience and to enable intelligent automation
Overcoming the practical challenges to turn innovation into positive business results
Leveraging the potential of data to drive efficiencies, engage customers and create competitive advantage
Leveraging digital to meet changing customer service expectations, effectively create new products and improve retention and profitability.
Overcoming the operational challenges of optimising back office processes AND improving the customer experience
Leveraging digital, data and automation to improve commercial underwriting
Leveraging digital to drive up efficiencies and client service
Using AI and robotic automation to improve business performance and customer service
Optimising operational performance and delivering a better client experience in the London market
Beyond machine learning – overcoming the technology & data challenges to drive business performance
Overcoming the technology challenges and unlocking the full potential of data to deliver digital, robotics and AI…and drive up business performance
Building agility and flexibility into technology platforms and operations to meet customer expectations and improve business performance.
Achieving customer centric, omni channel communications is not a new concept for insurers, but for many, issues around legacy systems, siloed operations and outdated technology still pose significant challenges.
Overcoming the technology, legacy and data challenges to enable automation that improves customer service and achieve efficiencies.
AI, machine learning and robotic process automation are being widely adopted in the sector in an attempt to drive operational efficiency by identifying patterns, creating automated responses, and performing tasks with high accuracy and speed.
Transforming the client journey and achieving operational efficiency.
Automation, AI and machine learning is now the top priority for insurers and brokers as they strive to implement the tech that promises to transform operations, improve efficiency and profitability.
Developing an operating model that creates a richer customer journey, delivers better customer outcomes and drives engagement
Overcoming the practical challenges to enhance the customer journey, drive up engagement and improve business performance
Robotics and artificial intelligence has the potential to improve insurers operations by enabling more efficient processes and delivering better customer outcomes.
Traditional, manual finance processes for and between insurers and brokers are ripe for automation in order to drive efficiencies, reduce duplication & errors, and remain compliant.
Join this online panel to discover how to overcome the practical challenges to enable the digital insurer of the future
A London Market Claims event preview show looking at the key issues and challenges TIN will address at the real-world conference in Octover 2021
Join this online panel to discover how to overcome the challenges of implementing Blueprint Two in the Lloyd's and London insurance market
Join our webinar to discovre how to leverage digital to transform claims
Join this clinic to have your questions answered by our transformation experts. Drawing on their experience of delivering change they will share experiences, war stories and offer their advice on your specific challenges.
Join our webinar to unlock the power of data to gain greater insights, transform operations and enhance the client experience
Join our webinar to innovate a start-up mentality to build agility, drive innovation and create sustainable competitive advantage
Join our webinar to map and innovate processes to drive better, customer focused decisions
Join our webinar to discuss how leveraging APIs, data integration and digital technology will enable you to build operational agility in insurance
Join our webinar to discuss how to win the customer with quick wins, innovations, self-service and digital channels
Join our webinar to discuss the future of insurance: a female perspective. Discover the influence of COVID and how our panel envision how it will transform the industry.
Join our webinar to overcome the practical challenges to improve the customer claims experience and deliver efficiencies
Join our webinar to overcome the practical challenges to ensure your automation strategy delivers ROI
Join our webinar to overcome legacy challenges in the London market and rethink ambition to drive competitive advantage
Join our webinar to overcome the operational challenges to achieve frictionless insurance in the London market
Join our webinar to transform traditional thinking around insurance operations
Join our webinar to develop the skills, capabilities and culture to enable a digital workforce
Join our webinar to overcome the operational challenges to deliver a next generation, multi-channel customer experience
Join our webinar to assess the focus, implications and progress of change in the London market
Join our webinar to overcoming the operational challenges during (and after) the COVID crisis
Join our webinar to sustain a positive business culture during COVID-19
Join our webinar to develop a future fit organisationn by overcoming the challenges of digital
Join our webinar to successfully embrace your journey to cloud and transform your operations in insurance.
Reflections on how things have moved on since London Market Claims last year.
Enabling and empowering IT and operations to deliver digital transformation
Unpicking the people, process and technology challenges of digital