How to deliver a seamless customer experience in insurance

4 key must-haves to ensure you deliver a seamless customer experience

6^th November 2019

Creating a culture of innovation within insurance

4 key considerations to drive digital transformation in insurance

23^rd October 2019

Sollers review of London Market Claims

16^th October 2019

Can a smart leap help you bridge the protection gap?

3 new 'big ideas' on tranforming the customer mindset in protection insurance

10^th October 2019

London Market Claims Annual Report 2019

On the threshold of transformation

26^th September 2019

Digital Transformation In Insurance

Explore the forces shaping the life, health, protection and GI insurance industry and learn how to overcome them.

25^th September 2019

Delivering an exceptional claims service in the London Market

The London Market wants a customer-centric claims model using technology to speed up claims management and settlement processes. What things stand in the way?

4^th September 2019

London Market Claims Culture - What are the Challenges?

The London Market is seeking to make transformational changes in claims to bring it in line with the rest of the insurance industry. Immediate priorities focus on introducing new technologies…

21^st August 2019

TINtech interview with Steven Zuanella on Digital Transformation

Watch the interview with Steven Zuanella, Group Chief Digital Officer at Generali Group Globally, at TINtech 2019 about digital transformation in insurance.

14^th August 2019

The WHY: Global climate change is happening, why does it matter to the insurance industry?

The first in a series of articles on the impact climate change is having on the insurance industry and the impact the insurance industry can have on climate change. First up, why…

14^th August 2019

Creating an Innovative Environment to Transform Claims

Creating an innovative environment in London Market claims, where technology has completely disrupted the way it operates seems like a near-impossible task. Some would argue that claims…

24^th July 2019

Leveraging cloud technology in insurance

Your step-by-step guide to leveraging the cloud

17^th July 2019

The Future at Lloyd's

Implications for placement & claims

3^rd July 2019

TINtech Annual Report 2019

Welcome to the TINtech Annual Report 2019. This report is based on the results of the TINtech 2019 research survey, interviews with business and technology leaders and extensive research…

12^th June 2019

The rise of intelligent automation in personal lines insurance

The 3 most important factors to consider in the rise of intelligent automation in personal lines insurance

15^th May 2019

Transforming the Insurance Customer Experience

4 ways to deliver an exceptional customer experience

7^th May 2019

Transforming the Insurance Operating Model Using Technology

5 ways to leverage technology to improve the operating model

24^th April 2019

Enabling Innovation and Digital Transformation in Insurance

Five ways to implement sustainable transformational change

10^th April 2019

API Technology: Enabling Digital Insurance

API Technology: Enabling Digital Insurance

27^th March 2019

Digital Transformation in Claims

In the build up to the Digital Claims taking place on 19th March 2019 I spoke to Ian Thompson, Group Chief Claims Officer at Zurich Insurance about how culture change is key to successful…

18^th February 2019

Digitisation, culture change and diversity

In the build up to the Digital Claims taking place on 19th March 2019 I spoke Sam White, CEO at Pukka Insurance about digitisation, culture change, and diversity.

18^th February 2019

TINtech London Market Annual Report 2019

Moving from the hype to the commercial reality of technology driven change

14^th January 2019

InsurTech: Energizing the Shift to Digital Insurance 2.0

Insurance is at a turning point. Senior leaders, whether they are incumbent insurers or brokers, or InsurTechs, need to have a comprehensive vision for how the industry is being reshaped…

1^st December 2018