Delivering change in the London market
Overcome three of the most common challenges of delivering change and the importance of having a robust change management process in place.
Three ways to improve customer experience in insurance
Improving customer experience is becoming an essential element in organisations’ strategies. This article discusses three key areas your organisation should focus on when looking to…
Will Lloyd's Blueprint One deliver real change?
Driving change in the London market
Transforming culture in the London market
Join Tim Carter, Vice President of Claims at Everest Re who shares his thoughts and ideas on ways to positively transform culture in the London market.
3 practical steps towards next generation claims
3 steps insurers must take to successfully introduce technology to remain competitive, reduce costs and meet customer expectations
How to deliver a seamless customer experience in insurance
4 key must-haves to ensure you deliver a seamless customer experience
Creating a culture of innovation within insurance
4 key considerations to drive digital transformation in insurance
Sollers review of London Market Claims
Can a smart leap help you bridge the protection gap?
3 new 'big ideas' on tranforming the customer mindset in protection insurance
London Market Claims Annual Report 2019
On the threshold of transformation
Digital Transformation In Insurance
Explore the forces shaping the life, health, protection and GI insurance industry and learn how to overcome them.
Delivering an exceptional claims service in the London Market
The London Market wants a customer-centric claims model using technology to speed up claims management and settlement processes. What things stand in the way?
London Market Claims Culture - What are the Challenges?
The London Market is seeking to make transformational changes in claims to bring it in line with the rest of the insurance industry. Immediate priorities focus on introducing new technologies…
TINtech interview with Steven Zuanella on Digital Transformation
Watch the interview with Steven Zuanella, Group Chief Digital Officer at Generali Group Globally, at TINtech 2019 about digital transformation in insurance.
The WHY: Global climate change is happening, why does it matter to the insurance industry?
The first in a series of articles on the impact climate change is having on the insurance industry and the impact the insurance industry can have on climate change. First up, why…
Creating an Innovative Environment to Transform Claims
Creating an innovative environment in London Market claims, where technology has completely disrupted the way it operates seems like a near-impossible task. Some would argue that claims…
Leveraging cloud technology in insurance
Your step-by-step guide to leveraging the cloud
The Future at Lloyd's
Implications for placement & claims
TINtech Annual Report 2019
Welcome to the TINtech Annual Report 2019. This report is based on the results of the TINtech 2019 research survey, interviews with business and technology leaders and extensive research…
The rise of intelligent automation in personal lines insurance
The 3 most important factors to consider in the rise of intelligent automation in personal lines insurance
Transforming the Insurance Customer Experience
4 ways to deliver an exceptional customer experience
Transforming the Insurance Operating Model Using Technology
5 ways to leverage technology to improve the operating model
Enabling Innovation and Digital Transformation in Insurance
Five ways to implement sustainable transformational change
API Technology: Enabling Digital Insurance
API Technology: Enabling Digital Insurance
Digital Transformation in Claims
In the build up to the Digital Claims taking place on 19th March 2019 I spoke to Ian Thompson, Group Chief Claims Officer at Zurich Insurance about how culture change is key to successful…
Digitisation, culture change and diversity
In the build up to the Digital Claims taking place on 19th March 2019 I spoke Sam White, CEO at Pukka Insurance about digitisation, culture change, and diversity.
Digital Transformation in Insurance
Overcoming the challenges of digital to develop a future fit organisation
Leveraging cloud to transform insurer operations
Overcoming the practical challenges of moving to the cloud
London Market Claims 2018: Key trends & adapting to a fast-changing world
Reflections on how things have moved on since London Market Claims last year.
Achieving Digital Transformation in Insurance
Enabling and empowering IT and operations to deliver digital transformation
Achieving customer centricity in the digital age
Unpicking the people, process and technology challenges of digital
youTalk
Weblog
Aviva plc has announced that Sir Adrian Montague has informed the Board of his intention to retire as Chairman of the Company in 2020 once
Ecclesiastical has partnered with motivational speaker Chris Moon to produce a series of videos aimed at helpi
ERS Active Underwriter Martin Hall explains how rising reinsurance costs faced by motor insurers will have to be