The rise of intelligent automation in personal lines insurance
The 3 most important factors to consider in the rise of intelligent automation in personal lines insurance
Transforming the Insurance Customer Experience
4 ways to deliver an exceptional customer experience
Transforming the Insurance Operating Model Using Technology
5 ways to leverage technology to improve the operating model
Enabling Innovation and Digital Transformation in Insurance
Five ways to implement sustainable transformational change
API Technology: Enabling Digital Insurance
API Technology: Enabling Digital Insurance
Digital Transformation in Claims
In the build up to the Digital Claims taking place on 19th March 2019 I spoke to Ian Thompson, Group Chief Claims Officer at Zurich Insurance about how culture change is key to successful…
Digitisation, culture change and diversity
In the build up to the Digital Claims taking place on 19th March 2019 I spoke Sam White, CEO at Pukka Insurance about digitisation, culture change, and diversity.
TINtech London Market Annual Report 2019
Moving from the hype to the commercial reality of technology driven change
InsurTech: Energizing the Shift to Digital Insurance 2.0
Insurance is at a turning point. Senior leaders, whether they are incumbent insurers or brokers, or InsurTechs, need to have a comprehensive vision for how the industry is being reshaped…
Insurance & Reinsurance Implications of the Grenfell Fire
Not a day has passed without reports concerning the horrific Grenfell Tower fire. The event itself was horribly tragic with loss of life, home displacement and huge emotional trauma…
Disrupt or be disrupted: Clearing the Path to Digital Transformation
Here’s a quick summary of the Enabling Digital Transformation stream at TINtech 2018, and a link to a great summary of the challenges around ‘Clearing the Path to Digital Transformation…
London Market Claims Annual Report 2018
The London Market Claims Annual Report explores the key claims issues facing directors both now and in the future.
TINtech 2018 - AI and Blockchain progress in insurance
An overview of TINtech 2018 and a glimpse at how the industry is evolving from Celent's senior analyst, Craig Beattie.
London Market Claims 2018: Key trends & adapting to a fast-changing world
Reflections on how things have moved on since London Market Claims last year.
Achieving Digital Transformation in Insurance
Enabling and empowering IT and operations to deliver digital transformation
Achieving customer centricity in the digital age
Unpicking the people, process and technology challenges of digital
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Weblog
92% of consumers would choose to manage their claim themselves if they could
Shareholders of American International Group, Inc. (NYSE: AIG) have elected thirteen directors at the company's Annual Meeting of Sha
Steve Kerrigan appointed as senior vertical market manager