Blueprint Two
Paving the way for innovation in the London market through back office data digitisation
The fearful Coexistence of humans & AI
Moving towards more digitally enabled underwriting in the London market
AI in Insurance: Sapiens Report
A report exploring use case and opportunities for AI in insurance
London Market Claims Special interest group meeting summary
On 10th Oct we ran a breakfast briefing bringing together existing and prospective members of The Insurance Network.
Blueprint Two and Market Modernisation - a quick 101 guide: Part 2
This is an updated list of resources to keep you up to speed and informed of the latest Blueprint Two market modernisation initiatives, along with articles and analysis intended…
London Market Claims Pre-Event Survey
Main Findings
Everything you ever wanted to know about Quantum...
... but were afraid to ask
TINtech 2023 Reflections
Highlights and insights following TINtech 2023
Interview with Ahmed Sheikh
One of the keynote speakers for TINtech 2023 gave us a short interview recently on his opinion of technology within the insurance sector.
The critical importance of data and digital in London market operations
Reid Stanway, Chief Digital Officer at Verisk shares his thoughts at TINtech London Market 2023.
Why a CEO is interested in technology advances
Why would a CEO be interested in technology? Phil Hobbs, President and Managing Director at Liberty Specialty Markets explains why it matters to the whole organisation.
Part 3: Successes and the digital future
In the final part of our series on delivering an exceptional customer service in insurance, our expert panel share their experiences of delivering digitally enabled customer…
Blueprint Two and Market Modernisation - a quick 101 guide
Below are a list of resources to bring you up to speed and help keep you informed of the latest developments in the market modernisation being driven by the Blueprint Two…
Part 2: Delivering an exceptional customer service in insurance
In part 2 of this in depth look at what makes an exceptional customer experience, our expert panel explore how to overcome the practical challenges to deliver success.
Part 1: Discover successful customer experience in insurance
Watch part 1 of 3 exploring how to become customer centric organisations
Five Critical Customer Values
Ahead of Digital Claims 2023 on 24th April, we look at customer expectations with Kelly Ward, CEO & Country Manager at AXA Partners UK
Industry report: AI and automation to enhance CX in general insurance
This report explores the strategic drivers for the adoption of AI and automation to enhance the customer experience in general insurance and explores how these technologies…
TINtech 2022 Innovation Stage executive summary
An executive summary of the Innovation Stage presentations at TINtech, held on 11th October 2022, sponsored by Guidewire.
Improving the insurance customer experience
Strategies for success in transforming operations to enhance the digital customer experience.
TINtech 2022 keynotes executive summary
An executive summary of the keynote presentations at TINtech, held on 11th October 2022, sponsored by EY.
TINtech preview show
Ahead of TINtech on October 11th we discussed the big challenges facing insurers and brokers.
3 key challenges for London Market claims
Discover why Blueprint Two, delivering a customer centric claims experience and effectively leveraging technology & data are key challenges for London Market claims.
Key differences between 'Open Banking' & 'Open Insurance'
Arvinder Mudhar explores the differences between Open Insurance and Open Banking.
Interview - Digitising & Automating Insurance Processes
Jason Cripps, Global Automation & Operational Excellence Expert, discusses his experience in digitising & automating insurance processes.
