Report: enabling a 21st Century digital operating model
The operational implications of a shift from product centricity to customer centricity
Report: has true customer centricity finally landed in claims?
Rethinking customer centricity in claims journeys in the digital age
Blog: 3 ways to leverage data and technology in claims
Discover how Zurich Insurance and AXA Partners are leveraging technology and data to improve their claims service
Report: enabling transformation through cloud adoption
TIN and Hyland identify the key challenges in achieving digital transformation with cloud
Interview: Rene Schoenauer on digital transformation
TIN and Guidewire collaborate in this exclusive interview on overcoming the challenges the achieve digital transformation
Report: overcoming the business challenges to achieve digital transformation
In this report, The Insurance Network and Guidewire reflect and analyse on the findings in a research programme on how to tackle the key challenges in digital transformation as the…
Report: identifying key challenges in London market technology
TIN and Duck Creek Technologies establish in this report the major drivers that are setting technology strategy across the market
Report: overcoming the obstacles to achieve a new London market operating model
A report highlighting some of the key challenges founded in a series of London market webinars and virtual roundtables TIN and WNS have hosted in 2020-2021
TINcast: Genasys under the spotlight
A short video from a TIN exhibitor, featuring Andre Symes discussing Genasys
TINcast: ICE InsureTech under the spotlight
A short video from a TIN exhibitor, featuring Andrew Passfield discussing ICE InsureTech
Customer expectations during Covid-19
A look at how customer expectations and customer sentiment have changed over the course of the pandemic
The London Market Claims Summary Report 2020
Explore the key themes from the Virtual London Market Claims keynote session on how to enhance and improve the claims process
TINcast: Sequel under the spotlight
A short video from a TIN exhibitor, featuring Christina Hill discussing Sequel Claims
COVID-19 BI Claims - FCA test case judgement
Briefing note: FCA Business Interruption Test Case
TINcast: achieving true digital transformation
Hear the good, the bad and the ugly from those on the front line
White paper: extending commercial lines
A white paper focusing on growing SME insurance with next-generation digital capabilities
Industry report: digital transformation in insurance
An industry report focusing on the 3 key business challenges within GI, Lloyds and the London Market
Creating an effective and resilient operating model post-COVID
3 key insights you need to know to build resilience in a post-COVID landscape
Leveraging digital to transform claims
Adding digital capabilities to core claims systems to improve the customer experience and deliver efficiencies
Overcoming the business challenges in digital transformation
Have your questions answered by our expert panel
Leveraging analytics to drive growth & profitability
Unlocking the power of data to gain greater insights, transform operations and enhance the client experience
Creating a business model for the future London Market
Thinking like a start-up to build agility, drive innovation and create sustainable competitive advantage
Transforming insurance operations for the digital customer
Mapping and innovating processes to drive better, customer focused decisions
Harnessing the power of data in the London Market
Leveraging APIs, data integration and digital technology to build operational agility
Transforming the customer experience in insurance
Developing new products and a streamlined customer journey for the digital age
The future of insurance: a female perspective
Why are we having this conversation now? Why is it important? What will it change?
Leveraging automation to transform claims
Overcoming the practical challenges to improve the customer claims experience and deliver efficiencies
Automation Preparedness
Overcoming the practical challenges to ensure your automation strategy delivers ROI
Overcoming legacy challenges in the London market
Now is the time to tackle legacy technology, thinking and ambition to drive competitive advantage
Achieving digital transformation in the London market
Overcoming the operational challenges to achieve frictionless insurance
Creating an effective & resilient operating model post COVID
Transforming traditional thinking around insurance operations
Leveraging Intelligent Automation
Overcoming the people, culture and technology challenges to achieve digital transformation
Delivering a customer first strategy in insurance
Overcoming the operational challenges to deliver a next generation, multi-channel customer experience post COVID19
London Market Modernisation: opportunity from necessity
Assessing the focus, implications and progress of change in the London market
Achieving an effective digital operating model during COVID19
Overcoming the operational challenges during (and after) the COVID crisis
Creating a high-performance culture during the COVID19 crisis
How insurers and brokers can create strong business cultures for remote workers during the coronavirus crisis.
Digital Transformation in Insurance
Featuring a case study presentation with David Germain from RSA Group
Leveraging cloud to transform insurer operations
Overcoming the practical challenges of moving to the cloud
London Market Claims 2018: Key trends & adapting to a fast-changing world
Reflections on how things have moved on since London Market Claims last year.
Achieving Digital Transformation in Insurance
Enabling and empowering IT and operations to deliver digital transformation
Achieving customer centricity in the digital age
Unpicking the people, process and technology challenges of digital
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Weblog
AXA XL has appointed Anish Jadav as Chief Underwriting Officer (CUO), Retail Property & Casualty (P&C), UK & Lloyd’s market, effe
Chris Hussey is appointed as Group Internal Audit Director of AXA UK & IrelandChris joins from AXA Asia
Insurance Brokers must take action now to protect clients for the long term