Innovation Stage - The future of data and the implications for insurance
Transforming the control and use of data to add value to customers and insurance companies.
Blog: Four key takeaways from Digital Claims
Following Digital Claims 2022 on April 28th, TIN's Jeremy Burgess and Phil Middleton wrote a blog capturing some of the big themes and issues that resonated through the day.
Interview - Digitising & Automating Insurance Processes
Jason Cripps, Global Automation & Operational Excellence Expert, discusses his experience in digitising & automating insurance processes
Leveraging AI and automation to transform the customer experience
Applying AI and automation in claims processing
Yanna Winter from Generali outlines her talk on AI and automation to be given at Digital Claims 2022
TINtech London Market 2022 Operational Resilience report
A summary report of the Operational Resilience session at TINtech London Market 2022, sponsored by WNS.
TINtech London Market 2022 Data & Analytics report
A summary report of the data and analytics session at TINtech London Market 2022, sponsored by Guidewire.
Where do you start with technology led change?
Discover key insights on delivering successful transformational change within insurance, the importance of having a clear strategy and developing a truly agile organisation.
How are claims customer expectations changing and how do we meet them?
Liz Ryan, Head of Claims Performance & Insights at Zurich Insurance discusses how they are developing a frictionless, omni-channel claims experience.
Virtual TINtech Event Summary
This report explores key insights to enable your transformation strategy
What does a data driven strategy look like in the London market
Steve Jolley from Tysers explains his approach to data and analytics, what a data driven strategy looks like and where do you start?
Report: enabling claims transformation in general insurance
This report provides a summary of the themes raised across Virtual Digital Claims in November and references the results of the pre-event survey.
Report: opportunities and challenges in data and analytics
This report is based on a survey of findings, exploring how insurance companies are using data, identifying where the opportunities to leverage analytics are and the key challenges…
Delivering successful claims transformation in the London market
This report summarises the key themes discussed during the London Market Claims conference, highlighting the key challenges, but also some of the steps that will need to be taken to…
Transforming general insurance report
A TIN and Guidewire collaborative report on the key challenges of transforming general insurance
Digital intelligence report
A TIN and ABBYY collaborative report on the technology and capabilities enabling digital intelligence
Will Blueprint Two help improve customer outcomes?
Jeremy Burgess talks to Clare Constable from HDI Global Specialty SE, discussing whether Blueprint Two will help improve customer outcomes and claims in the London market.
Will we ever see the NextGen PPL platform?
Paul Rich from MOTOSI Consulting and Ben Bolton from Gracechurch Consulting discuss their insights on the implications of the delayed launch of NextGen PPL platform in the Lloyd's …
How to improve London market claims service
With Scott Kellers, Head of Syndicate Claims and Deputy Head of Liberty Specialty Markets Group Claims
What will be the purpose of the office post Covid?
With Ben Bolton, Managing Director at Gracechurch Consulting
3 things I've learnt to help improve London market claims performance during Covid
With Clare Constable, Claims Director at HDI Global Specialty SE
Overcoming the practical challenges of implementing Blueprint Two
The implications for data, operations and technology
Harnessing the power of data and analytics in insurance
Transforming the customer experience, delivering efficiencies and enabling better decision making
Transforming General Insurance
Overcoming the practical challenges to enable effective digital customer interactions
The London Market Claims Preview Show
Overcoming the practical challenges of implementing Blueprint Two
The implications for data, operations and technology
Leveraging digital to transform claims
Adding digital capabilities to core claims systems to improve the customer experience and deliver efficiencies
Overcoming the business challenges in digital transformation
Have your questions answered by our expert panel
Leveraging analytics to drive growth & profitability
Unlocking the power of data to gain greater insights, transform operations and enhance the client experience
Creating a business model for the future London Market
Thinking like a start-up to build agility, drive innovation and create sustainable competitive advantage
Transforming insurance operations for the digital customer
Mapping and innovating processes to drive better, customer focused decisions
Harnessing the power of data in the London Market
Leveraging APIs, data integration and digital technology to build operational agility
Transforming the customer experience in insurance
Developing new products and a streamlined customer journey for the digital age
The future of insurance: a female perspective
Why are we having this conversation now? Why is it important? What will it change?
Leveraging automation to transform claims
Overcoming the practical challenges to improve the customer claims experience and deliver efficiencies
Automation Preparedness
Overcoming the practical challenges to ensure your automation strategy delivers ROI
Overcoming legacy challenges in the London market
Now is the time to tackle legacy technology, thinking and ambition to drive competitive advantage
Achieving digital transformation in the London market
Overcoming the operational challenges to achieve frictionless insurance
Creating an effective & resilient operating model post COVID
Transforming traditional thinking around insurance operations
Leveraging Intelligent Automation
Overcoming the people, culture and technology challenges to achieve digital transformation
Delivering a customer first strategy in insurance
Overcoming the operational challenges to deliver a next generation, multi-channel customer experience post COVID19
London Market Modernisation: opportunity from necessity
Assessing the focus, implications and progress of change in the London market
Achieving an effective digital operating model during COVID19
Overcoming the operational challenges during (and after) the COVID crisis
Creating a high-performance culture during the COVID19 crisis
How insurers and brokers can create strong business cultures for remote workers during the coronavirus crisis.
Digital Transformation in Insurance
Featuring a case study presentation with David Germain from RSA Group
Leveraging cloud to transform insurer operations
Overcoming the practical challenges of moving to the cloud
London Market Claims 2018: Key trends & adapting to a fast-changing world
Reflections on how things have moved on since London Market Claims last year.
Achieving Digital Transformation in Insurance
Enabling and empowering IT and operations to deliver digital transformation
Achieving customer centricity in the digital age
Unpicking the people, process and technology challenges of digital
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Authored by AXA XL
HDI Global and HDI Global Specialty’s UK and Ireland branches will, for the first time, be aligned under a common leadership structur
What is your role at Harbour Underwriting?I am the business operations analyst for Harbour Underwriting.