TINtech London Market 2024

Driving innovation, delivering successful change and enabling the digital marketplace

155 Bishopsgate, London

Introductory Booking Rate: £199 + VAT

(Standard rate £599 + VAT)


The last 12 months has seen a step change in the development of digital technologies and data & advanced analytics, providing opportunities to rethink traditional processes, streamline London market operations and deliver an improved client experience.

The race to deliver tomorrow’s operating and business models has already begun – the challenge is how you deliver your technology strategy and build digital capabilities to deliver profitable growth, attract future talent and achieve sustainable competitive advantage.

TINtech London Market focuses on how you successfully deliver technology, operational and cultural change that enables client-centric business and operating models, supports new systems & processes, and drives innovation. 

Unlock key insights from market leaders who are navigating the same challenges you face, hear case studies from those at the cutting edge of technology innovation, and benchmark and discuss strategic solutions with your peers.

Discover how to:

  • Overcome the operational and cultural challenges to successfully deliver transformational change
  • Cut through the AI hype with London market specific case studies
  • Ensure you’re ready for the Blueprint Two phase one adoption deadline in July 2024
  • Surface actionable insights, streamline operations and improve decision making through data and analytics





08:00 - 09:00 Registration, coffee and networking 

09:00 - 10:20 Keynote presentations

A broker perspective - adapting to strategic change

  • Key challenges facing the market
  • Opportunities to drive growth
  • Navigating a changing business environment
Pamela Thomson-Hall
CEO International

 Leveraging digital and data to transform client experience, relationships & the value chain

  • Bringing together digital technologies and analytical tools to deliver client-focused insights and solutions
  • Building digital and data capabilities to improve client service and develop new products
  • Creating a culture that can embrace innovation and change in a risk averse industry
  • Realising future opportunities in the London market through digital innovation
Ian Fantozzi
Chief Executive Officer
Beazley Digital
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10:20 - 10:50 Coffee

10:50-11:50 Delegates choose to attend one of the following 3 breakout sessions or the Innovation Stage

Session 1: Market modernisation: Blueprint Two

Market modernisation:
Blueprint Two

Being ready for phase one adoption

A picture of Linda Cooke, Group CIO, Chaucer Group
Bob James
Chief Operations Officer
Lloyd's of London
Full session details

Session 2: Enabling a digital client experience

Enabling a digital client experience

Leveraging digital to transform client experience

A picture of Darren Sharp, CIO, Tokio Marine Kiln
Akash Bharadia
Customer Experience & Digital Transformation Lead
AXIS Capital
A picture of Darren Sharp, CIO, Tokio Marine Kiln
Tom Squires
Head of Digital Trading
AEGIS London
Full session details

Session 3: Data & Analytics

Data & Analytics

Harnessing their power for automation, standardisation and real-time insights 

A picture of Saki Thethy, Head of Data, Ascot
Enrico Alessandri
Systems & Process Expert
Swiss Re
A picture of Reid Stanway, Chief Digital Officer, Verisk
Marion Shaw
Head of Data & Analytics


Full session details
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TIN Innovation Stage

Emerging Technologies

 Quickfire insights: 10 minute presentations followed by Q&A

A picture of Emanuele Colonnella, Group Innovation, Generali
Eddie Longworth
Founder & Director
JEL Consulting
A picture of Emanuele Colonnella, Group Innovation, Generali
Ben Bolton
Founder & Managing Director
Gracechurch Consulting
A picture of Emanuele Colonnella, Group Innovation, Generali
Helene Stanway
Innovation and London Market Expert
A picture of Emanuele Colonnella, Group Innovation, Generali
Gary Burke
Transformational Change Advisor and Author
Full session details

11:50 - 12:10 Coffee

12.10 – 13.00: Delegates choose to attend one of the following 3 breakout sessions or the Innovation Stage

Session 4: Enabling a digital operating model

Enabling a digital operating model

Realising business opportunities from digital operations

Jay Hopkins
Divisional Director
Mili Matthew
Head of Solutions Delivery
Chaucer Group
Full session details

Session 5: Overcoming the obstacles to leverage AI

Overcoming the obstacles to leverage AI

Insights from real world use cases

Pardeep Bassi
Global Proposition Leader
Kanika Chaganty
Chief Data Officer
Brit Insurance
Full session details
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Session 6: Leveraging pre-bind data

Leveraging pre-bind data

Reducing processing time, improving accuracy and eliminating errors

Tia Cheang
Director of IT, Data & Information Services (UK & EMEA)
Saki Thethy
Head of Data
Full session details

 13.00 – 14.00 Lunch

14:00 - 15:00  Panel discussion, or Discussion Pods or one 2 one meetings

Successfully delivering transformational change

Overcoming the operational barriers and cultural inertia to effectively deliver change

The London market is changing at pace driven by technology innovations, rising client expectations, a changing risk landscape and the imperative to deliver process efficiencies. 

The challenge of delivering change in complex organisations is multi-faceted, ever-evolving, and often exacerbated by the extended value chain in the London market. 

Our expert panel will share insights into the transformational changes they are leading within their organisations, and how they are prioritising investment decisions and tackling the operational and cultural challenges to enable effective delivery. 

Topics to be discussed include:

  • Where are the biggest changes, challenges and opportunities the London market faces - and how do you best respond? 
  • Building leadership coalitions to develop a strategic vision for the future
  • Creating a high performance organisational cultural that can embrace the vision
  • Dealing with resistance to change and engaging employees and stakeholders across the value chain
  • Avoiding change fatigue
Carys Lawton-Bryce
Chief Operating Officer
Markel International
Darren Sharp
Group CIO
Tokio Marine Kiln
Nidhi Howell
IT Director
Christian Kitchen
Travelers Insurance
Kanak Tripathi
Head of Transformation
Swiss Re

Discussion Pods

Discussion Pods

Round table, focused discussion pods of up to 8 delegates.

Through facilitated Q&A and open discussion each pod will deep dive into a specific topic allowing for benchmarking and ideation.


Full session details

1-2-1 Networking

one-2-one meetings

Take part in one-2-one meetings facilitated by the Brella app


Full session details

15:00 - 15:20 Coffee 

15.20-16.10: Delegates choose to attend one of the following 3 sessions

Session 8: Transforming broker operations

Transforming broker operations

The implications & opportunities of digital for broker systems, processes and technology

Peter Howard
Head of Change
Full session details
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Session 9: AI and automation in underwriting

AI and automation in underwriting

Practical applications of AI in the London market

Emanuele Colonnella
Innovation Lead
Full session details
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Session 10: The future of delegated authority

The future of delegated authority

What is the strategy for delegated authority?

Gemma Andrews
Head of Delegated Underwriting Authority
Convex Insurance
Full session details
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16.10-16.20 A quick drink

16.20 – 17.15 Closing panel discussion

The London Insurance Market 2028

The strategic implications of new digital technologies, data and a changing insurance landscape


It’s undeniable that change in the London market is gathering pace as organisations strive for ever more efficient and client centric operating models whilst meeting the needs of a changing risk landscape. However, how will these changes impact organisations, and what will be the best approach to maximise the opportunities and minimize the threats?

Our expert panel will explore the strategic opportunities available to London market brokers and underwriters, and how they are leveraging technology and data to be ready for the market of the future.

Topics to be covered include:

  • What does a successful business and operating model look like in a data first market?
  • Attracting the skills and building the capabilities to enable profitable growth
  • Creating an innovative culture to develop effective cyber and ESG products
  • The role of AI in transforming traditional roles and ways of working


Carol Baker
Head of Digital Strategy
Liberty Specialty Markets
Claire Holland
Head of Operations
AXIS Capital
Noon Ali
Head of Digital UK & Ireland
Daniel Prince
Chief Executive Officer
Rethink Underwriting

17.15 – 18.30 – drinks reception

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Main sponsor:

Session Sponsor:



155 Bishopsgate, London Liverpool Street London EC2M 3YD

Useful Info

Closest train station: Liverpool St

Bus: 155 Bishopsgate is served by many bus routes including 388, 242, 149, 135, 78, 48, 47, 42, 35, 26 and 8.