TINtech London Market 2026

Successfully enabling digital business and operating models that improve efficiency and elevate client service

155 Bishopsgate, London

 Book your tickets now 

First 50 practitioner places | £199 +VAT

Introductory supplier rate | £1299 +VAT

 Overview

Digital tools combined with better use of data, analytics and AI are reshaping the London market. Organisations are starting to realise tangible business value from new ways of working, yet many leaders are still grappling with legacy constraints, cultural barriers and uncertainty about where investment will deliver meaningful returns. 
 
TINtech London Market is designed to cut through the noise. The event focuses on the practical steps needed to deliver technology, operational and cultural change that enables client-centric models, more efficient processes and sustainable innovation. 
 
You will gain insights from leaders who are working through the same challenges you face. You will hear real case studies from organisations using technology to boost performance. You will have the opportunity to compare strategies with your peers and identify solutions that drive measurable ROI. 

Key themes include:

  • How to overcome operational and cultural barriers that slow or derail transformational change
  • Gain key insights from AI use cases that are delivering measurable business value in the London market
  • Discover how to use data and analytics to generate insights that improve workflow efficiency, strengthen underwriting and claims decisions and support better performance across the organisation

With interactive sessions featuring:

 

Carys Lawton Bryce
Carys Lawton Bryce
Chief Operating Officer
Markel
A picture of Justin Albert
Justin Albert
International Chief Operating Officer
The Hartford
A picture of Marek Shafer
Marek Shafer
Chief Executive Officer
Vave
A picture of John Enright
John Enright
Chief Operating Officer
Berkeley Specialty London
A picture of Monika Delekta
Monika Delekta
Lead Data Scientist
Hiscox
A picture of Dale Routledge
Dale Routledge
Head of Underwriting Products
Apollo
Anita Woods
Anita Woods
Director of Product
Ki Insurance
A picture of Krishnan Ethirajan
Krishnan Ethirajan
Chief Digital & AI Officer
Mosaic Insurance
Ibrahim El Moghraby
Chief Transformation Officer
QBE Insurance

Agenda

08:00 Registration, coffee and networking

09:00 Keynote presentations and panel discussion

Reimagining London: the opportunities and implications of a connected London market


How technology, AI and ecosystem integration are reshaping traditional systems and processes

  • Overcoming the longstanding trade offs between accuracy, efficiency and customer service by using automation, workflow integration and AI
  • Discover how a connected ecosystem can replace today’s manual handoffs with real time data exchange between brokers, carriers and TPAs
  • Exploring the rise of AI enabled claims and underwriting teams, and how autonomous agents will support rather than replace human decision making
  • Rethinking Lloyd’s role as the market moves towards direct integration, shared data flows and a decentralised model for premium and claims processing
Christian Kitchen
Christian Kitchen
CIO - UK
Marsh McLennan
Reno Daigle
Reno Daigle
Chief Information Officer & Head of Business Transformation
CNA Hardy
Ibrahim El Moghraby
Ibrahim El Moghraby
Chief Transformation Officer
QBE Insurance
Jamie McDonnell,
Jamie McDonnell
Director London Market
Guidewire
Sponsored by

10:20 Coffee & networking in the exhibition area

10:50 Breakout sessions

Choose one of the following 4 breakout sessions

Session 1

Scaling data and analytics across the organisation

Overcoming the practical challenges to deliver a data driven organisation

Natalie Botha
Natalie Botha
Head of Systems & Data Analytics
Marsh Specialty
Adélaïde Méal
Adélaïde Méal
Group Head of Data
Aventum Group
Full session details
Sponsored by

Session 2

Transforming the London market operating model

Applying digital capabilities and better data use to simplify workflows and reduce complexity

Noon Ali
Noon Ali
Head of Digital UK & Europe
Lockton
Full session details

Session 3

Reshaping facilitisation through digital

Redefining roles, relationships and operating models in the London market

Bent Isachsen
Bent Isachsen
Chief Operating Officer
Hamilton Managing Agency
Susan Andrew
Susan Andrew
Operations Director
Brit Insurance
Full session details
Sponsored by

Session 4

Realising the potential of agentic AI

Overcoming the process, data and cultural challenges

Karthik Srinivas
Karthik Srinivas
Head of Data & AI Governance
MS Amlin
Nicholas Robert
Nicholas Robert
Head of Data & AI Delivery
AXIS Capital
Full session details

11:45 Break for coffee

12:05 Breakout sessions

Choose one of the following 3 breakout sessions

Session 5

Transforming legacy systems 

Successfully modernising core systems in a rapidly evolving technology landscape

Amit Dixit
Amit Dixit
Head of Transformation
Sompo
Alan Marshall
Alan Marshall
VP Chief Technology Officer
Arch Insurance
Full session details
Sponsored by

Session 6

Real time trading in the London market

Grasping the opportunities of real time, digital connectivity

Simon Squires
Simon Squires
Head of Market Transformation,
UK & Lloyd’s
AXA XL 
Jason Bissessur
Jason Bissessur
Carrier Engagement Lead
Marsh
Full session details

Session 7

Enabling algorithmic underwriting

Overcoming the operational challenges to enable tomorrow’s smart lead & follow markets

Dale Routledge
Dale Routledge
Head of Underwriting Products
Apollo
Dan Prince
Dan Prince
Chief Executive Officer
Augmented UW
Full session details

13:00 Lunch & networking in the exhibition area

14:00 Panel discussion

Reinventing London market business and operating models

How AI, data and digital innovation are redefining value, culture and execution in specialty insurance

The London market is at a turning point. Digital transformation, AI and changing customer expectations are challenging long-established models and creating opportunities for those ready to rethink how value is delivered. This session explores how carriers and brokers are reinventing business and operating models, what this means for an organisation’s skills, culture and technology and how to ensure you’re ready to compete in a data-driven market.

Our expert panel will discuss how they are reshaping underwriting, operations and client engagement, and what it takes to turn strategy into action in complex insurance organisations.

Key themes to be discussed include: 

  • The forces disrupting the London market and driving reinvention 
  • How AI and data are enabling new business and operating models 
  • Redefining leadership roles in a digital, data-enabled organisation 
  • Building the culture, skills and capabilities for future success 
Justin Albert
Justin Albert
International Chief
Operating Officer
The Hartford
James Wright
James Wright
Head of Digital Underwriting
Beazley
Carys Lawton Bryce
Carys Lawton Bryce
Chief Operating Officer
Markel
Marek Shafer
Marek Shafer
Chief Executive Officer
Vave

 

Panel facilitated by

Anthony Joseph
Anthony Joseph
Partner, Insurance Consulting
PwC
Sponsored by

15:00 Coffee

15:20 Breakout sessions

Choose one of the following 4 workshops

Workshop 1

Achieving operational efficiency

Tackling the data, technology and culture challenges to transform the operating model

John Enright
John Enright
Chief Operating Officer
Berkeley Specialty London
Temi Onanuga
Temi Onanuga
Group Head of IT
Aventum Group
Full session details

Workshop 2

AI powered use cases

Discover key insights to move beyond automation and successfully deploy AI

Monika Delekta
Monika Delekta
Lead Data Scientist
Hiscox
Full session details

Workshop 3

Delivering an effective data strategy

Turning your data strategy into a competitive weapon

Jason Gunter
Jason Gunter
Head of Data Operations
Carbon Underwriting
Full session details
Sponsored by

Workshop 4

Digitising Delegated Authority

Streamlining workflows and unlocking efficiencies

Callum Alexander
Callum Alexander
Director of Delegated Authority
Lloyd’s 
Full session details

16:10 Grab a quick drink

16:20 Closing panel session

Winning in the next five years

Navigating the forces that will reshape trading, data use and decision making  

The London market is entering a period of rapid transformation as organisations work to modernise processes, reduce legacy complexity and adopt real time digital connectivity. Digital trading, structured data flows, predictive analytics and automated workflows will continue to gain momentum across underwriting, claims and operations, placing pressure on traditional systems, processes and technologies. 
 
The challenge is to plot a strategic course that harnesses the power of data analytics and new digital tools to drive efficiency, improve client service and build sustainable competitive advantage.  
 
Our expert panel will share their vision for a future London market, the challenges that need to be overcome and the opportunities for those that deliver an effective strategy.  

Topics to be discussed include: 

  • How to overcome governance, cultural resistance and legacy complexity to build consistent data driven operations  
  • The role of real time digital connectivity in transforming placement, improving accuracy and reducing friction across the value chain 
  • How brokers and underwriters can scale predictive analytics and automated workflows to support faster, more confident decision making 
  • The strategic capabilities needed for 2030 including skills, data foundations and operating models to remain relevant in a fast moving and AI enabled world  

  

Ian Fantozzi
Ian Fantozzi
Group Chief Operating Officer
QBE
Chris Read
Chris Read
Chief Operating Officer
AXA XL
Anita Woods
Anita Woods
Director of Product
Ki Insurance
Krishnan Ethirajan
Krishnan Ethirajan
Chief Digital & AI Officer
Mosaic Insurance

17:15 - 18:30 Drinks reception

Sponsored by

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Venue

155 Bishopsgate, London Liverpool Street London EC2M 3YD

Useful Info

Closest train station: Liverpool St

Bus: 155 Bishopsgate is served by many bus routes including 388, 242, 149, 135, 78, 48, 47, 42, 35, 26 and 8.