Harnessing the power of data and analytics in insurance
Transforming the customer experience, delivering efficiencies and enabling better decision making
Transforming the customer experience, delivering efficiencies and enabling better decision making
Overcoming the practical challenges to enable effective digital customer interactions
The implications for data, operations and technology
Adding digital capabilities to core claims systems to improve the customer experience and deliver efficiencies
Have your questions answered by our expert panel
Unlocking the power of data to gain greater insights, transform operations and enhance the client experience
Thinking like a start-up to build agility, drive innovation and create sustainable competitive advantage
Mapping and innovating processes to drive better, customer focused decisions
Leveraging APIs, data integration and digital technology to build operational agility
Developing new products and a streamlined customer journey for the digital age
Why are we having this conversation now? Why is it important? What will it change?
Overcoming the practical challenges to improve the customer claims experience and deliver efficiencies
Overcoming the practical challenges to ensure your automation strategy delivers ROI
Now is the time to tackle legacy technology, thinking and ambition to drive competitive advantage
Overcoming the operational challenges to achieve frictionless insurance
Transforming traditional thinking around insurance operations
Overcoming the people, culture and technology challenges to achieve digital transformation
Overcoming the operational challenges to deliver a next generation, multi-channel customer experience post COVID19
Assessing the focus, implications and progress of change in the London market
Overcoming the operational challenges during (and after) the COVID crisis
How insurers and brokers can create strong business cultures for remote workers during the coronavirus crisis.
Featuring a case study presentation with David Germain from RSA Group
Overcoming the practical challenges of moving to the cloud
Reflections on how things have moved on since London Market Claims last year.
Enabling and empowering IT and operations to deliver digital transformation
Unpicking the people, process and technology challenges of digital