Transforming General Insurance
Overcoming the practical challenges to enable effective digital customer interactions
The London Market Claims Preview Show
Overcoming the practical challenges of implementing Blueprint Two
The implications for data, operations and technology
Leveraging digital to transform claims
Adding digital capabilities to core claims systems to improve the customer experience and deliver efficiencies
Overcoming the business challenges in digital transformation
Have your questions answered by our expert panel
Leveraging analytics to drive growth & profitability
Unlocking the power of data to gain greater insights, transform operations and enhance the client experience
Creating a business model for the future London Market
Thinking like a start-up to build agility, drive innovation and create sustainable competitive advantage
Transforming insurance operations for the digital customer
Mapping and innovating processes to drive better, customer focused decisions
Harnessing the power of data in the London Market
Leveraging APIs, data integration and digital technology to build operational agility
Transforming the customer experience in insurance
Developing new products and a streamlined customer journey for the digital age
The future of insurance: a female perspective
Why are we having this conversation now? Why is it important? What will it change?
Leveraging automation to transform claims
Overcoming the practical challenges to improve the customer claims experience and deliver efficiencies
Automation Preparedness
Overcoming the practical challenges to ensure your automation strategy delivers ROI
Overcoming legacy challenges in the London market
Now is the time to tackle legacy technology, thinking and ambition to drive competitive advantage
Achieving digital transformation in the London market
Overcoming the operational challenges to achieve frictionless insurance
Creating an effective & resilient operating model post COVID
Transforming traditional thinking around insurance operations
Leveraging Intelligent Automation
Overcoming the people, culture and technology challenges to achieve digital transformation
Delivering a customer first strategy in insurance
Overcoming the operational challenges to deliver a next generation, multi-channel customer experience post COVID19
London Market Modernisation: opportunity from necessity
Assessing the focus, implications and progress of change in the London market
Achieving an effective digital operating model during COVID19
Overcoming the operational challenges during (and after) the COVID crisis
Creating a high-performance culture during the COVID19 crisis
How insurers and brokers can create strong business cultures for remote workers during the coronavirus crisis.
Digital Transformation in Insurance
Featuring a case study presentation with David Germain from RSA Group
Leveraging cloud to transform insurer operations
Overcoming the practical challenges of moving to the cloud
London Market Claims 2018: Key trends & adapting to a fast-changing world
Reflections on how things have moved on since London Market Claims last year.
Achieving Digital Transformation in Insurance
Enabling and empowering IT and operations to deliver digital transformation
Achieving customer centricity in the digital age
Unpicking the people, process and technology challenges of digital