Delivering successful transformation in the London market

Overcoming the people, process, technology and data challenges to improve business performance.

The Gherkin

Free to attend    |    Only 15 places

Overview

Across the London market, firms face growing pressure to modernise systems, improve operational efficiency and meet rising client expectations. Yet many organisations are stuck in a cycle of slow, painful technology change where months of effort often deliver limited value, especially to business users like underwriters and operations teams.

This breakfast briefing will explore a new approach: one that moves beyond the legacy frustrations of large-scale transformation and focuses instead on fast, iterative delivery that puts working solutions in users’ hands early and evolves them based on real feedback.

Discover how low-code platforms and a human-led, collaborative mindset can enable organisations to overcome cultural and delivery barriers, rebuild trust in change programmes and prove tangible value quickly. With perspectives from market peers, the session will tackle the real blockers to change including the people, process and expectation challenges, and examine how technology can support, not hinder, progress.

Following the presentations, participate in round table discussion to benchmark your approach and discover practical insights into how to unlock faster, more confident change across your organisation.

Topics for the subsequent discussion include:

  • Bridging the gap between business expectations and IT delivery through new tools and approaches to change
  • Overcoming transformation fatigue and scepticism among business users who have experienced repeated change programmes that failed to deliver value
  • Combating cultural resistance and mindset challenges to avoid derailing transformation efforts
  • The critical role of data in enabling change – unpacking why data is often a sticking point in transformation programmes, and how to address these challenges without slowing delivery

 Speaker

BB146 square
Bent Isachsen
Chief Operating Officer
Hamilton Managing Agency
  • Takes place in the private dining rooms at the top of the Gherkin
  • Only 15 industry practitioner places are available
  • Hear the case study then participate in the Q&A

    

AGENDA
08:00 Registration, tea and coffee
08:15  Breakfast of your choice with views over the city
08:40 Introduction by the chair
08:50 Presentations

CASE STUDY: Overcoming the key data & operational challenges to transform underwriting performance

  • Tackling poor data and outdated technology systems to drive operational efficiency and agility
  • Overcoming the people, process and technology challenges of delivering organisational change
  • Focusing technology and data investments on delivering measurable business outcomes that align with the overall business objectives
  • Assessing the ROI and lessons learned

 Speaker

Bb146 square
Bent Isachsen
Chief Operating Officer
Hamilton Managing Agency

09.05 Roundtable discussion & feedback

10:00 Close

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