Transforming Delegated Authority
Leveraging digital tools and agentic AI to optimise the operating model and achieve scalable growth
The Gherkin
Free to attend | Only 15 places
Overview
Delegated Authority continues to grow as a vital distribution channel, however achieving an efficient operating model that enables scalable growth is a key challenge.
Fragmented and manual processes, poor data quality, legacy technology and bordereaux challenges not only create inefficient processes that strain resources, but also place organisations at significant reputational and regulatory risk through sanction breaches and binding authority violations.
All organisations are starting to leverage digital tools, automation and AI to rethink DA operations – the key question is; how do you overcome the people, process, technology and data challenges to ensure your initiatives successfully transform your DA operating model and deliver ROI.
This breakfast briefing will explore how you build accurate data foundations, successfully implement integrated systems and create effective governance to identify and flag risks faster.
Topics for the subsequent discussion include:
- Creating a technology architecture to deliver operational agility for the future DA ecosystem
- Breaking the link between the DA cost base and scalability through digital and AI enabled tools
- Tackling costly, manual and fragmented bordereaux processes that also increase the risk of regulatory breaches, financial errors and compliance failures
- Overcoming legacy systems and poor data integration to enable automation and deliver efficiency
- Successfully developing a culture of continuous improvement that also embraces change
Speakers



- Takes place in the private dining rooms at the top of the Gherkin
- Only 15 industry practitioner places are available
- Hear the case study then participate in the Q&A
AGENDA
08:00 Registration, tea and coffee
08:15 Breakfast of your choice with views over the city
08:40 Introduction by the chair
08:50 Presentations
Overcoming the operational challenges to transform DA and bordereaux processes
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Identifying and mitigating friction in DA processes
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Tackling poor data quality and legacy systems which result in costly manual work arounds
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Successfully implementing new platforms to and ways of working that creates scalability without increasing the cost base
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Lessons learned to shape tomorrows DA landscape
Speakers



09.05 Roundtable discussion & feedback
10:00 Close
Sponsored by

SoftHouse Group empowers insurance leaders by applying digital twin technology to transform how insurers design, test, and operate complex IT systems. Our unique approach creates virtual replicas of core insurance platforms—enabling safe, accelerated modernization of policy admin, claims, and underwriting systems without disrupting day-to-day operations.
By simulating large-scale IT and business changes—such as legacy migration, process automation, or M&A integration—digital twins reduce transformation risk, shorten release cycles, and improve regulatory compliance. This capability allows insurers to predict outcomes, validate decisions, and deploy innovation with confidence.
Combined with our agile software delivery and insurance domain expertise, digital twin–driven engineering gives our clients a strategic edge: faster time to value, lower operational risk, and scalable architecture fit for a digital-first insurance market.
Empowering Tech Leaders. Accelerating Innovation.
For more information click here