Successfully scaling AI

Overcoming the operational challenges to move from pilots to infrastructure

Bob Bob Ricard, Leadenhall

Free to attend    |    Only 15 places

Overview

Many insurers are experimenting with AI, but too often pilots stall before delivering meaningful impact. Projects fail to scale because success isn’t measured effectively, business cases are weak and solutions are built in isolation, creating technical debt rather than lasting value. The result is fragmented initiatives that deliver pockets of efficiency but fall short of transforming core operations. 
 
This breakfast briefing will go beyond the technicalities of the technology and explore how to move beyond pilots and build AI into the fabric of the business. You’ll discuss how to connect AI to strategic goals, create scalable infrastructure and design agentic flows that can automate whole processes rather than single tasks. 
 
Drawing on real-world examples from claims and underwriting, the conversation will focus on how to embed AI in a way that delivers measurable business outcomes, avoids duplication and builds a foundation for long-term success. 

Gain practical insights on: 

  • Turning pilots into enterprise-wide programmes with measurable ROI 
  • Designing processes that are AI-enabled rather than retrofitted 
  • Building scalable and reusable AI infrastructure that avoids tech debt 
  • Aligning AI investment with business priorities and operational goals 

 Speakers

CB
Clyde Bernstein
Placement Technology & Trading Analytics Leader
Aon 
SJ
Simon Jones
Lead Data Scientist
Direct Line Group

 

  • Takes place in the private dining rooms at the top of the Gherkin
  • Only 15 industry practitioner places are available
  • Hear the case study then participate in the Q&A

    

AGENDA
08:00 Registration, tea and coffee
08:15  Breakfast of your choice with views over the city
08:40 Introduction by the chair
08:50 Presentations

Successfully scaling AI in insurance: From pilots to enterprise-wide impact

  • Turning isolated AI pilots into scalable programmes that deliver measurable business outcomes 

  • Designing end-to-end, AI-enabled processes that drive efficiency and reduce technical debt 

  • Building reusable, scalable infrastructure that embeds AI into core operations 

  • Aligning AI strategy and investment with organisational priorities for sustainable growth 

CB
Clyde Bernstein
Placement Technology & Trading Analytics Leader
Aon 
SJ
Simon Jones
Lead Data Scientist
Direct Line Group

09.05 Roundtable discussion & feedback

10:00 Close

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