Building the foundations for scalable MGA growth
Creating the operating, data and technology capabilities needed to support growth without adding complexity
Bob Bob Ricard, Leadenhall
Free to attend | Only 15 places
Overview
As MGAs grow, the operating model that worked when the business was smaller can quickly come under pressure. Submission volumes increase, underwriting teams expand, products become more complex and capacity providers expect greater visibility and control.
Processes that once worked through spreadsheets, manual intervention or disconnected systems can begin to create friction. Skilled people spend more time finding and reconciling information, management visibility becomes harder and operational costs can increase faster than premium growth.
The challenge is how to maintain the speed and agility that drives MGA growth while putting in place the processes, data and technology needed to scale without creating unnecessary cost or complexity.
Attend this breakfast briefing to explore how you approach this challenge successfully. The discussion will look at where processes begin to come under pressure as businesses scale, how to maintain underwriting discipline and visibility as volumes increase and how you make technology decisions today that will support rather than constrain future growth.
You will hear practical experiences from MGA leaders, benchmark your approach with peers and explore how organisations are balancing immediate business priorities with the need to prepare for future growth.
Getting this right will improve underwriting discipline, operational efficiency and management visibility while creating greater scope for automation and AI over time.

Topics for discussion include:
- Identifying where growth is creating operational friction and complexity
- Scaling underwriting operations without increasing cost at the same rate as premium
- Improving data quality and visibility over portfolio performance
- Making technology decisions that support future growth without creating unnecessary constraints
- Identifying where automation and AI can create value as the business develops
Speakers


- Takes place in the private dining rooms at Bob Bob Ricard, Leadenhall
- Only 15 industry practitioner places are available
- Hear the case study then participate in the Q&A
AGENDA
08:00 Registration, tea and coffee
08:15 Breakfast of your choice in the private dinning room at Bob Bob Ricard
08:40 Introduction by the chair
08:50 Presentations
Overcoming the operational challenges to successfully grow an MGA whilst balancing speed, scale and control
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Key criteria for making the right decisions early around operating model, technology and data so today’s shortcuts do not become tomorrow’s constraints
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Overcoming the people, process and technology challenges to successful scale underwriting operations without scaling cost at the same rate
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Maintaining underwriting discipline and management visibility as the business grows, with better access to the data needed to manage portfolio performance, capacity and risk
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Where automation and AI can genuinely help a growing MGA, and what needs to be in place before they can be used effectively


09.05 Roundtable discussion & feedback
10:00 Close
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