Removing friction from London market operations
Improving data access and deploying automation to streamline complex, document-heavy workflows
Bob Bob Ricard, Leadenhall
Free to attend | Only 15 places
Overview
Across the London market, firms are under growing pressure to improve speed, efficiency and client service without adding more operational complexity and cost.
Yet many of the processes that matter most, from broker submissions and underwriting files to claims documentation and compliance records, still depend on fragmented data sets, manual handling and disconnected systems.
This is no longer just an efficiency issue. When critical data remains locked in emails, attachments, PDFs and shared drives, it creates friction across the operating model. It slows down processing, limits visibility, increases cost and makes it harder to apply automation and AI in a meaningful way.
Attend this breakfast briefing to discuss where to start streamlining document-heavy workflows, how to improve the flow of data across underwriting, claims and operations, and what foundations need to be in place to support better automation, stronger governance and more effective use of AI.
Topics to be discussed include:
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Where fragmented data and document-heavy workflows are creating operational friction and limiting scalability
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How firms are improving access to decision critical data across underwriting, claims and operations
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What strong data foundations look like in practice and how they support efficiency, agility and governance
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How to create the conditions for automation and AI to deliver tangible business results
Speaker
- Takes place in the private dining rooms at Bob Bob Ricard, Leadenhall
- Only 15 industry practitioner places are available
- Hear the case studies then participate in the Q&A
AGENDA
08:00 Registration, tea and coffee
08:15 Breakfast of your choice
08:40 Introduction by the chair
08:50 Case study presentations
Building agility and removing operational friction to protect profitability and growth
- Why fragmented underwriting and claims workflows continue to drain margin and slow decision making in a softening market
- How integrated pre-bind underwriting and improved data flow reduce manual rekeying, errors and cycle times
- Overcoming the practical challenges to move from isolated AI pilots to scalable operational capability that delivers consistent, measurable business value
- Modernising legacy platforms and integration models to enable portfolio-level insight, faster broker connectivity and sustainable efficiency gains
09.05 Roundtable discussion & feedback
10:00 Close
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