Transforming London market underwriting through agentic AI
Overcoming the people, data and technology challenges to improve underwriting performance and deliver efficiencies
Bob Bob Ricard, Leadenhall
Free to attend | Only 15 places
Hype, Reality and Hope
London market insurers are under growing pressure to deliver operational efficiencies in a softening market while also improving underwriting performance to support profitable growth. Coupled with the shift away from individual risk decisions towards more dynamic, portfolio-driven models, business leaders are under increasing pressure to ensure their operating models can keep pace.
While agentic AI is increasingly seen as a route to improved underwriting performance and efficiency, many organisations remain constrained by people, process and data foundations that were never designed to support portfolio-level insight, automation or decision-making at scale: the goal is to move from orchestration to insurance intelligence.
This breakfast briefing will focus on how to overcome these challenges to enable agentic AI in underwriting. Drawing on real-world experiences, you’ll discover how to effectively approach data quality and ownership, overcome legacy and cultural bottlenecks, and reshape your operating model so AI can be deployed at scale and with measurable ROI.
Rather than debating why AI matters, the discussion will centre on how to move from today’s constraints to an underwriting environment that is genuinely ready for agentic capability, and what that means for leadership, investment decisions and execution in 2026 and beyond.
Topics to be covered include:
- Moving from orchestration to intelligence and avoiding creating technical debt
- Reimagining workflows by leveraging small language models
- Fixing data quality, ownership and standardisation issues that limit automation and prevent agentic AI from working at scale.
- Deploying agentic AI in ways that deliver measurable efficiency and underwriting performance, not isolated proofs of concept.
- Moving from risk-by-risk decisions to portfolio-level underwriting, and what this means for ownership, governance and control
Speakers
- Takes place in the private dining rooms at Bob Bob Ricard, Leadenhall
- Only 15 industry practitioner places are available
- Hear the case studies then participate in the Q&A
AGENDA
08:00 Registration, tea and coffee
08:15 Breakfast of your choice with views over the city
08:40 Introduction by the chair
08:50 Presentations
Overcoming the operational, data and technology challenges to move from AI capability to agentic underwriting at scale
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Assessing how you develop the critical foundations required when moving from experimentation to agentic processes in underwriting
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Fixing data quality, ownership and workflows so agentic AI can operate reliably across the underwriting lifecycle
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Overcoming legacy systems and operating model constraints that block automation and slow execution
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What successful agentic deployment looks like in practice, including measurable efficiency and performance outcomes
09.05 Roundtable discussion & feedback
10:00 Close
Sponsored by
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We specialise in supporting our customers with end-to-end data and analytics capabilities across a number of chosen industry verticals with a major focus on financial services with our ~7000 strong data and analytics professionals
Our insurance analytics capabilities span the entire insurance value chain and cover data management, predictive analytics, machine learning, AI, visualisation and reporting in Underwriting, Sales and Service, Marketing, Claims, Pricing, Actuarial and Operations.
EXL has been named a Leader in Everest Group 2024 Advanced Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment.
Visit the EXL Newsroom or here more information about this recognition.
For more information click here