Transforming the London market operating model
Creating the digital and data foundations for faster decisions, operational efficiency and AI
Bob Bob Ricard, Leadenhall
Overview
In a softening market organisations are under increasing pressure to improve operational efficiency, accelerate decision-making and deliver better experiences for brokers and insureds. At the same time, expectations surrounding automation, digital trading and AI continue to grow, placing greater demands on technology, data and operating models.
However, legacy platforms, disconnected processes and fragmented data continue to create operational friction that slows decision-making, increases manual effort and limits an organisation's ability to innovate at pace.
As digital trading becomes the norm across the London market and insurers look to process increasing volumes of business without adding cost, attention is shifting from simply adopting new technologies to building the operational foundations that make transformation possible.
This breakfast briefing will focus on how insurers are modernising their operating models, reducing operational complexity and creating the connected technology and data environments needed to support automation, AI, and real-time portfolio management.

Topics for discussion include:
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Removing legacy technology and process constraints that slow business change
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Building connected data foundations that support faster, more informed decisions
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Reducing manual effort across underwriting, claims, endorsements and other operational workflows
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Modernising technology and operating models without disrupting live business
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Overcoming the cultural and governance challenges to fully leverage the opportunities of data, automation and AI
Speakers


- Takes place in the private dining rooms at Bob Bob Ricard, Leadenhall
- Only 15 industry practitioner places are available
- Hear the case study then participate in the Q&A

AGENDA
08:00 Registration, tea and coffee
08:25 Breakfast of your choice in the private dinning room at Bob Bob Ricard
08:40 Introduction by the chair
08:50 Presentations
Overcoming the operational, data and technology challenges to enable a digital London market operating model
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Developing a target operating model that delivers efficiencies now and builds the capabilities for future technology developments
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Developing a data strategy to access and leverage data from across the organisation
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Overcoming legacy systems and operating model constraints that block automation and stifle execution
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Successfully tackling the cultural change challenges in complex organisations


09.05 Roundtable discussion & feedback
10:00 Close
Sponsored by

TXP (Technology x People) is a UK digital transformation business with proven experience supporting organisations across complex, highly regulated environments. Working across the insurance sector, TXP helps modernise legacy platforms, streamline workflows, improve data quality and deliver secure, scalable digital services.
With a UK base and global presence, TXP combines consulting, software engineering and technology resourcing to help insurers reduce technical debt, improve operational resilience and deliver better experiences for brokers, policyholders and internal teams.
For more information click here