Enabling an agentic London market operating model
Overcoming the people, process and technology challenges to enable agentic operations
Bob Bob Ricard, Leadenhall
Free to attend | Only 15 places
Overview
Agentic AI has the potential to fundamentally change how London market insurers and brokers operate, automating complex workflows, improving decision-making and enabling more efficient and responsive operating models.
But moving from individual AI use cases to genuinely agentic operations requires much more than deploying new technology.
Organisations need to rethink how work is organised, where decisions are made and how people, processes and technology interact across the business. Legacy systems, fragmented manual processes, poor data quality, unclear ownership and organisational resistance can all prevent firms from moving beyond experimentation.
This breakfast briefing will explore how you can overcome the practical challenges to build the operational foundations required to enable agentic AI across the organisation.
Discover how others are approaching the organisational, operational and technology challenges involved, including where to start, how to identify the right processes for automation and who should own the transformation.

Topics for discussion include:
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Identifying where agentic AI can be deployed and prioritising the processes and workflows that should be transformed
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Redesigning operating models and end-to-end processes to enable greater automation rather than layering AI onto existing inefficiencies
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Establishing ownership, governance and accountability as AI agents take on more tasks and decision-making across the business
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Developing an organisational culture that can embrace agentic operations
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Building the technology foundations to enable agentic AI and creating the controls needed to operate securely and reliably
Speakers


- Takes place in the private dining rooms at Bob Bob Ricard, Leadenhall
- Only 15 industry practitioner places are available
- Hear the case study then participate in the Q&A

AGENDA
08:00 Registration, tea and coffee
08:15 Breakfast of your choice
08:40 Introduction by the chair
08:50 Presentations
Overcoming the people, process, data and technology challenges to successfully deliver agentic AI
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Identifying where agentic AI can deliver the greatest operational and commercial impact
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Redesigning processes and ways of working to enable agentic operations rather than automate existing inefficiencies
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Building the data and technology foundations needed to integrate and scale AI agents across the business
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Establishing the skills, governance and accountability required to manage an increasingly agentic workforce
You will then have the opportunity to benchmark your approach with peers and discuss the practical steps required to move towards a more automated, intelligent and agentic London market operating model.


09.05 Roundtable discussion & feedback
10:00 Close
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