Transforming delegated authority operations to improve efficiency and performance

Overcoming the operational, data and technology challenges to support profitable growth and more effective portfolio oversight

Bob Bob Ricard, Leadenhall

Free to attend    |    Only 15 places

Overview

Delegated authority has become a significant source of growth for many London market carriers. However, the operating models supporting that growth have often developed through manual processes, fragmented technology and inconsistent data. As portfolios expand, these weaknesses make it harder to understand exposure, monitor performance, meet regulatory expectations and maintain effective oversight of MGAs and coverholders.

This discussion will go beyond the limitation of bordereaux and will explore how carriers are redesigning delegated authority operations to enable a more efficient and controlled way of working.

You will hear how your peers are tackling these challenges, compare different approaches and leave with practical ideas for improving oversight, data flows and operational performance. The discussion will also help organisations identify which capabilities they need to develop internally and where collaboration with MGAs, coverholders and the wider market is essential.

Key themes to be discussed include:

  • Redesigning DA operating models to improve oversight, reduce manual work and support profitable portfolio growth

  • Improving the quality, consistency and timeliness of data received from MGAs and coverholders

  • Connecting underwriting, operations, exposure management, claims and finance to create a clearer view of DA performance and risk

  • Deciding where carriers should collaborate on standards and shared processes and where organisations need to develop their own capabilities

  • Using technology and automation to improve data ingestion, controls and reporting without simply digitising existing inefficiencies

 Speakers

Caroline Johnston
Head of Delegated Authority Oversight
Atrium Underwriters
Laura Pinto
DA Programme Director
MS Amlin

 

  • Takes place in the private dining rooms at Bob Bob Ricard, Leadenhall
  • Only 15 industry practitioner places are available
  • Hear the case studies then participate in the Q&A

AGENDA
08:00 Registration, tea and coffee
08:15  Breakfast of your choice in the private dinning room at Bob Bob Ricard
08:40 Introduction by the chair
08:50 Presentations

Redesigning DA operations to enable growth and improve oversight, efficiency and performance

  • Overcoming the operational complexity created as DA portfolios, capacity arrangements and distribution relationships expand

  • Improving the timeliness and quality of information needed to understand exposure, monitor performance and intervene earlier

  • Connecting underwriting, operations, claims, exposure management and finance to strengthen oversight and accountability

  • Deciding which capabilities carriers need to develop internally and where collaboration with MGAs, coverholders and the wider market is essential

Caroline Johnston
Head of Delegated Authority Oversight
Atrium Underwriters
Laura Pinto
DA Programme Director
MS Amlin

09.05 Roundtable discussion & feedback

10:00 Close

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