Achieving customer centric, omni channel communications is not a new concept for insurers, but for many, issues around legacy systems, siloed operations and outdated technology still pose significant challenges.
Today’s customers already want quicker service and a more streamlined customer journey than many can provide, and tomorrow’s customers will expect even more: meaning that tackling the technology challenges and implementing an agile operating model across the organisation is now more critical than ever.
Attend this breakfast briefing to explore:
Free to attend
Great opportunity to Learn, Network and Benchmark
Action your findings on the very same day
08:00 Registration and refreshments
08:15 Breakfast with stunning views across the city
08:40 Introduction by the chair
Overcoming the operational and technical challenges to deliver a streamlined customer experience
Followed by round table discussions and feedback
30 St Mary Axe
tel: +44 20 7071 5029
Closest tube stations - Aldgate, Bank
Closest rail stations - Fenchurch St, Liverpool St
Parking - Local street parking nearby