Modernising legacy to enable innovation, robotics and AI

Optimising operational performance and delivering a better client experience in the London market

The Gherkin

Legacy systems can hinder the adoption of end-to-end digital processes that improve the customer experience and deliver operational efficiencies – modernising core systems is now critical is organisations are to stay agile and relevant in a fast-moving digital world.

The rapid development of robotics and AI technologies have increased the options open to brokers and insurers to drive efficiencies and meet changing client expectations.

Attend this breakfast briefing to discuss the practicalities of modernising legacy, how robotics and AI could be applied and discover where the opportunities are to make tangible improvements to business performance.


Sponsored by:   



Justin Emrich



08:00 Registration opens - Grab a coffee & enjoy the views over the city
08:15  Breakfast is served

Modernising London market legacy and developing an innovative culture

  • The challenge of modernising the bureau and investing in new technologies
  • Rethinking traditional processes through a digital lens
  • Developing a culture of innovation to overcome these challenges
  • Can we leverage robotics and AI technologies to reduce duplication, rekeying and errors?
Justin Emrich
09:10 Roundtable discussion & feedback
10:00 Close

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