Transforming Insurer Operations in the London Market

Breakfast briefing  |  8am - 10am  |  13th November  |  The Gherkin

Transforming Insurer Operations in the London Market

| The Gherkin

Leveraging digital to drive up efficiencies and client service

Finding efficiencies whilst improving client service is a key challenge for London market insurers. Digital provides new ways for insurers to transform traditional operations, streamline processes, reduce errors and improve the client experience.

However, this is easier said than done as organisations face technology, systems and cultural legacy challenges in an increasingly competitive business environment where margins are tight.

This breakfast briefing will explore how to overcome these practical challenges around transforming operations, the key criteria to ensure digital initiatives are a success and build agility to enable future technology development.

Register free now

Madeline Bailey
Head of Strategic Initiatives
MS Amlin

Sponsored by:

The focus

Attend this breakfast briefing to discuss:

  • Key criteria to ensure your digital transformation strategy is a success
  • Prioritising where investments should be made to deliver the best ROI
  • Building systems and process that can leverage the power of AI and automation
  • Practical examples of what has worked and what has been less successful

Book your place now


08:00 Registration opens - Grab a coffee & enjoy the views over the city
08:15 Breakfast is served

Deploying innovative technology to drive change and improve the client proposition

  • Background to MS Amlin’s Edge initiative
  • Key criteria for ensuring the success of the blockchain programme
  • Potential future developments for the platform
  • What new technologies will disrupt and drive innovation next?
Madeline Bailey
Head of Strategic Initiatives
MS Amlin
09:10 Roundtable discussion & feedback
10:00 Close

Book your place today

Only 2 places remaining

Register free now

What your peers have said

Photo of Paul Umpleby, JLT Speciality Ltd

"Was a really good event.
The location and food was excellent, and the discussions with other peers resonated with challenges we're facing. I also liked the fact the sponsor didn't do a hard sell on their products and services."

UKGI Lead Business Architect, Zurich Insurance

Photo of Paul Umpleby, JLT Speciality Ltd

"I thought today was a good session, people dotted around the table contributing & good questions to keep discussions going."

Head of IT Business Partner, Digital, Distribution & Investments, Canada Life Limited

Photo of Paul Umpleby, JLT Speciality Ltd

"I really enjoyed the event this morning, a number of 'tracks' were very thought provoking - its especially good to be able to feel comfortable.... to be able to set questions running in the group where one genuinely doesn't have an answer but see how others might tackle it or what they are thinking.. great stuff, would like to see much more on this subject."

Regional IT Category Director EMEA, Aon

Photo of Paul Umpleby, JLT Speciality Ltd

"These events are always interesting and insightful - thanks for the invitation!"

Head of Change & Transformation, Aviva

Photo of Paul Umpleby, JLT Speciality Ltd

"Provided a perfect opportunity for senior colleagues and competitors to share their issues and how they were resolved or mitigated. Outcome is there is: there is no perfect solution, and reliance predominantly should be on our own staff and the technology is the enabler, and shouldn't be the taskmaster."

Chief Operating Officer, Axis Capital

Photo of Paul Umpleby, JLT Speciality Ltd

"Not only was this event highly informative in terms of future learning and knowledge sharing, I found the environment very relaxed and comfortable which was welcomed. I valued the openness of Ian the guest speaker and the ability to talk freely and share stories.
I look forward to more events like this in the future as I will definitely be attending. "

Claims Operations Manager, Generali

"As ever interesting and lively debate on the hot topics of the day. Sharing the experiences we all face in a safe environment helps put the challenges in perspective"

Head of IT and Change Management, Legal & General

Photo of Paul Umpleby, JLT Speciality Ltd

"An interesting and thought provoking event with a great mix of peers from across the industry"

Underwriting and Markets Director, Home & Legacy

Photo of Paul Umpleby, JLT Speciality Ltd

"Really good networking opportunity and quality discussions take place among committed practitioners"

Head of IS, Digital, Distribution & Investments, Canada Life