Finding efficiencies whilst improving client service is a key challenge for London market insurers. Digital provides new ways for insurers to transform traditional operations, streamline processes, reduce errors and improve the client experience.

However, this is easier said than done as organisations face technology, systems and cultural legacy challenges in an increasingly competitive business environment where margins are tight.

This breakfast briefing will explore how to overcome these practical challenges around transforming operations, the key criteria to ensure digital initiatives are a success and build agility to enable future technology development.