Breakfast briefing | 21st September | 08:00 - 10:00 | The Gherkin, London
Overcoming the data, legacy and cultural change challenges to deliver a client centric operating model
Successfully transforming operations is essential as London market organisations strive to deliver efficiencies and drive-up service levels for clients. However, current operations, based on outdated ways of working and legacy technology, are now constraining the ability to leverage new opportunities from digital, data (and APIs), automation & AI.
Delivering change and overcoming the obstacles to achieving digital transformation across complex organisations is not easy - and one size certainly does not fit all. Attend this intimate and interactive discussion to benchmark your challenges with those of your peers.
08:00 Registration, tea and coffee
08.15 Breakfast of your choice with views over the city
08.40 Introduction by the chair
Enabling the London market operating model of the future
Topics to be discussed include:
What does the operating model of the future look like?
Overcoming the practical challenges around data, legacy technology and cultural inertia
The key criteria for delivering successful transformational change
09.05 Roundtable discussions and feedback