Transforming London Market operations for a digital age

Overcoming data and technology challenges to meet changing client expectations and deliver efficiencies

The Gherkin

The London Market insurance model is changing. Digital technologies, data and cloud are playing an ever-greater role in the understanding and management of risks and delivery of client service, and are unlocking new opportunities to enable profitable growth & build competitive advantage.

However, legacy technology systems, siloed data architecture and a risk averse culture are holding back organisations’ ability to grasp these opportunities. The key question is; how do you tackle entrenched systems, processes and data to enable a more agile operating model?

This breakfast briefing will explore successful approaches to transforming legacy and data.

Following the presentation, the subsequent discussion will cover:

  • What does the operating model of the future look like?
  • Overcoming the practical challenges around data, cloud & legacy technology and cultural inertia
  • The key criteria for delivering successful transformational change


Sponsored by


Toby Ducker

Director of Operations

AXIS Capital Holdings



08:00 Registration, tea and coffee

08:15  Breakfast of your choice with views over the city

08:40 Introduction by the chair

08:50 Presentation

Preparing, budgeting and developing the technology infrastructure to enable the future London Market operating model

  • What does London’s future operating model look like? When and how will the Future at Lloyd’s Blueprint land?
  • What are the implications for broker, carriers, open and delegated market
  • Operational and technology considerations for preparation
  • How much will this cost?
  • Will it be fast or slow?
Toby Ducker

Director of Operations

AXIS Capital Holdings

09.10 Roundtable discussion & feedback

10:00 Close

Sponsored by

Main sponsor: