Transforming London Market operations for a digital age
Overcoming data and technology challenges to meet changing client expectations and deliver efficiencies
The Gherkin
The London Market insurance model is changing. Digital technologies, data and cloud are playing an ever-greater role in the understanding and management of risks and delivery of client service, and are unlocking new opportunities to enable profitable growth & build competitive advantage.
However, legacy technology systems, siloed data architecture and a risk averse culture are holding back organisations’ ability to grasp these opportunities. The key question is; how do you tackle entrenched systems, processes and data to enable a more agile operating model?
This breakfast briefing will explore successful approaches to transforming legacy and data.
Following the presentation, the subsequent discussion will cover:
- What does the operating model of the future look like?
- Overcoming the practical challenges around data, cloud & legacy technology and cultural inertia
- The key criteria for delivering successful transformational change
Sponsored by
Speaker:
Director of Operations
AXIS Capital Holdings
AGENDA
08:00 Registration, tea and coffee
08:15 Breakfast of your choice with views over the city
08:40 Introduction by the chair
08:50 Presentation
Preparing, budgeting and developing the technology infrastructure to enable the future London Market operating model
- What does London’s future operating model look like? When and how will the Future at Lloyd’s Blueprint land?
- What are the implications for broker, carriers, open and delegated market
- Operational and technology considerations for preparation
- How much will this cost?
- Will it be fast or slow?
Director of Operations
AXIS Capital Holdings
09.10 Roundtable discussion & feedback
10:00 Close
Sponsored by
Main sponsor:
Tata Consultancy Services (TCS) is a global technology partner with a deep and established presence in the UK insurance market. Founded in 1968, TCS is recognised for engineering excellence, domain expertise and long-term partnerships that support large scale transformation.
TCS is on a journey to become the world’s largest AI-led technology services company, enabling clients to transform across the full AI stack, from core infrastructure to intelligent, data-driven operations.
In the UK, TCS partners with life, pension and general insurers and brokers to deliver next generation operating models that align technology, operations and organisational design. This includes helping organisations replace and segment manual and outsourced processes using automation and AI as well as redesigning work and data flows within legacy constraints and making sure that technology investments lead to real improvements and better results for customers.
Through decades-long relationships and continuous transformation programmes, TCS is helping the UK insurance industry move beyond project delivery to sustainable, enterprise-wide change.
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