Data Jam

Exploring the implications and opportunities of data, analytics, AI and automation in the insurance sector

Convene, 133 Houndsditch

Book your tickets now 

Practitioner rate: £599 (+VAT)

Supplier rate: £1499 (+VAT)

Overview

“For insurance, data isn’t just an asset –
it’s the engine of trust, efficiency and growth.”

Your data isn’t just information. It’s the fuel that powers faster decision making, sharper underwriting, seamless claims and exceptional customer experiences. If your data isn’t accurate, accessible and AI-ready, you’re already falling behind.  
 
At Data Jam, we dive deep into how and where data can be harnessed and leveraged - from ensuring accuracy at ingestion to applying advanced AI algorithms that transform underwriting and operational processes.  
 
You’ll hear how industry leaders are turning raw data into real results - from smarter risk assessment to automation that slashes costs and accelerates time to market. 
 
This isn’t theory or hype. It’s practical insights, candid discussions and proven strategies from across the insurance ecosystem, all designed to help you unlock the full value of your data. 

Key themes to be covered include:

✅    AI and automation
Transform underwriting, claims, customer service and risk management

✅    Data management
Get governance, ingestion and compliance right from the start

✅    Emerging technology
Explore the innovations reshaping insurance products and services

✅    Ecosystem partnerships
Harness alliances to drive agility and innovation

✅    Customer experience
Leverage data to personalise, engage and empower self-service

✅    Operational efficiency
Cut costs and deliver process excellence through data, automation and AI

Agenda

08.00: Registration, coffee and networking

09:00 - 9:30: Keynote presentation

Harnessing the power of data and AI to enable tomorrow’s business and operating models

Driving digital transformation through innovation, data and AI

  • Realising the vision of a digital insurer by embedding a cloud-first, innovation-led strategy that delivers seamless, customer-centric journeys
  • Creating structures and cultures that enable rapid transformation, efficiency and responsiveness
  • Harnessing the power of data and cloud – leveraging Snowflake and other platforms to drive smarter, cost-efficient data consumption and analytics
  • Empowering people through technology by investing in teams, enabling digital ways of working and using automation and AI to enhance, not replace, roles
  • Scaling AI and automation for impact – from operational efficiency to fraud detection, exploring tactical applications that free colleagues for higher-value work
A picture of Sasha Jory
Sasha Jory
Chief Information Officer
Hastings Direct
 
 

 

Q&A facilitated by

Sagar Khandwel
Sagar Khandelwal
Partner
EY

 

Sponsored by

9:45 - 10:45: Breakout session or one-2-one meetings

Choose the sessions most relevant to you

CDO Roundtable

Accelerating business value from data

Overcoming barriers and surfacing new ideas for value creation

A picture of Sasha Jory
Sasha Jory
Chief Information Officer
Hastings Direct
A picture of Simon Barclay
Simon Barclay
Partner, UK Financial Services AI and Data Lead
EY
A picture of Mahesh Shahapurkar
Mahesh Shahapurkar
Partner
EY
Full session details
Sponsored by

Leaders panel discussion

Building strong data foundations in the London market

Turning data quality into a competitive advantage.

Gourav Sharma
Gourav Sharma
Head of Data & Technology
Berkley Specialty London
Darren Goddard
Darren Goddard
Chief Data Officer
Blenheim Underwriting
Peter Howard
Peter Howard
Head of Change
WTW
Nick Mair
Nick Mair
Co-Founder
DQPro
Full session details
Sponsored by

Practical insights session

Exploring AI use cases in insurance

Turning AI potential into business value 

Ania Collins
Ania Collins
AI Transformation Lead
Zurich Insurance
A picture of Dan Huddart
Dan Huddart
Chief Technology Officer
Homeprotect
A picture of Gilles Mazars
Gilles Mazars
Group Chief AI Officer
vector8
Full session details
Sponsored by

Deep dive

The impact of data and analytics in Delegated Authority

Delivering a strategy for growth

default speaker image
Sean Shaw
Group Head of Data
DUAL Group
default speaker image
Kate Enright
Head of Data
Chaucer
default speaker image
Paul Templar
CEO & Co-Founder
VIPR

 

Full session details
Sponsored by

Interactive workshop

Harnessing AI & Data to redefine customer journeys

Improve the customer experience and reduce costs

A picture of Holly Rylands
Holly Rylands
Head of Customer Insight
Vitality
A picture of Kateryna Korovkina
Kateryna Korovkina
Design Manager
ELEKS
Full session details
Sponsored by

10:45 - 11:10: Coffee and networking in the exhibition area

11:10 - 12:10 Breakout session or one-2-one meetings

Take part in a choice of interactive workshops

The AWS Hour

Commercial Insurance Underwriting

Full session details

Operational playbook session

Delivering operational efficiency through data analytics

Tackling key challenges to move frictional costs

A picture of Emmi Poteliakhoff MBE
Emmi Poteliakhoff MBE
Head of Data & Analytics
AXA Health
Full session details

Implementation Workshop

Delivering Agentic AI at Scale

7 Critical Success Factors

A picture of Alice Jin
Alice Jin
GenAI Lead
AXA
A picture of Alana Robertson
Alana Robertson 
Head of AI & Advanced Analytics
1st Central
James Lupton
James Lupton
Chief Technology Officer
Cynozure
Full session details
Sponsored by

Challenger workshop

The case for ‘Short-lived Architecture’

Discover why and how agile iteration beats longevity in data and AI

A picture of Matthew Widick
Matthew Widick
SMCR Director, Head of Data Enablement
Compare the Market
A picture of David Gee
David Gee
Head of Data Operations
Tokio Marine Kiln
Full session details
Sponsored by

Executive masterclass

Cultivating a data-centric culture

Successfully delivering change to enable a data driven organisation

Picture of Merve Alanyali
Merve Alanyali
Head of Data Science
AXA
Picture of Stephen Samild
Stephen Samild
Director of Data
QBE Europe
Full session details

|Also at 11:10|

Discussion Pod

Register for the Data Jam

Discussion Pod

Integrating and enriching 3rd party data across the organisation   

Achieving data accuracy, quality and scalability

A picture of John Szweda
John Szweda
Head of Data Engineering
AXA Commercial
A picture of Kav Benepal
Kav Benepal
Head of Pricing Transformation
Markel International
Full session details

12:10 -12:25 Coffee and networking in the exhibition area

12:25 - 13:00 Keynote presentation

Has insurance stopped underwriting risk and started modelling certainty

This keynote challenges the insurance industry to rethink its dependence on spreadsheets, models and AI systems.

Tony argues that these tools have shifted from being support mechanisms to becoming the structure of how insurers understand risk which creates a false sense of certainty.

 

Themes to be covered include:

  • Why tools now shape thinking and limit how underwriters perceive complex risk
  • How false precision hides uncertainty as dynamic risks are reduced to linear models
  • AI amplifies blind spots by forcing new risks into outdated historical categories
  • Market wide correlation is rising as firms rely on similar data sources and AI systems
  • Why humility is essential because confidence in the tools can mask the risks they cannot see
A picture of Tony Fish
Tony Fish
Author of Decision Making in Uncertain Times  
 

13:00 - 14:00 Lunch, networking and one-2-one meetings

14:00 - 15:00: Afternoon breakout sessions

Discover key insights and benchmark with your peers

Ethics in action

Data standards, ethics & governance

Leveraging commercial value whilst achieving regulatory compliance

Veronica Vigano
Veronica Vigano
Head of Data Governance
Markel International
Sean McManus
Sean McManus
Head of Data
Ki Insurance
Full session details

Practical insights session

AI readiness

Building the data, technology and cultural capabilities to achieve an AI operating model

Saki Thethy
Saki Thethy
Head of Data & AI
Aviva
A picture of Tom Clay
Tom Clay
Chief Data Scientist
Covea Insurance
Full session details

Innovation in underwriting

Algorithmic
underwriting

Implementing advanced algorithms and analytics to improve underwriting performance

A picture of Paul Markowicz
Paul Markowicz
Chief Data Officer
Augmented UW
A picture of Paul Butler
Paul Butler
Chief Technology Officer, Hiscox RE & ILS
Hiscox
Full session details

Executive masterclass

Transforming insurance operations for an AI enabled world

Leveraging data, analytics and AI to rethink customer journeys, deliver better outcomes and reduce costs

A picture of Hamid Raza
Hamid Raza
Head of Customer Data
Aviva
A picture of Simon Masterman
Simon Masterman
Financial Services Industry Lead
OpenText
Full session details
Sponsored by

London market workshop

Realising the benefits of the CDR

Transforming London market data processes for accuracy and efficiency

Oliver Woods
Oliver Woods
Head of Operational Transformation,
Willis, a WTW Company
Marie Fenelon
Marie Fenelon
Group Head of Data & Governance
BMS Group
Charlotte Malmberg
Charlotte Malmberg
Principal Business Architect
Tokio Marine HCC
A picture of Oliver Woods
Kirstin Duffield
CEO
Morning Data - a Verisk Company
Full session details
Sponsored by

15:00-15:30 Coffee and networking in the exhibition area

15:30 - 16:00: Panel discussion

Agentic AI

Overcoming the operational challenges to enable an augmented workforce

Agentic AI represents the next leap forward in transforming insurance operations — moving beyond automation to systems that can act, learn and adapt with minimal human intervention. For insurance, this opens up new opportunities to drive efficiency, improve decision-making and elevate the customer experience. The challenge is to overcome the practical challenges to enable an augmented operating model?

Topics to be discussed include: 

  • Harnessing agentic AI to streamline workflows and reduce manual intervention across underwriting, claims and operations 
  • Optimising resource allocation by enabling AI agents to dynamically assess priorities and monitor performance 
  • Enhancing customer service through AI-driven understanding of behaviours and preferences, enabling hyper-personalised engagement 
  • Overcoming legacy challenges by embedding agentic AI into data and technology ecosystems to enable faster, more informed decision-making 

 

A picture of Tony Fish
Tony Fish
Author of Decision Making in Uncertain Times  
 
A picture of Andrea Read
Andrea Read
Head of Technology Engineering
Convex Insurance
A picture of Andrea Read
Claudia De Jeu Boronat
Lead AI & ML Engineer
Willis Towers Watson

|Also at 15:30|

Underwriting
workshop

Register for the Data Jam

Underwriting workshop

Data, algos and innovation 

What will underwriting look like in 2030? 

Nick Aristidou
Nick Aristidou
Senior Underwriter – Autofollow
Liberty Specialty Markets
Bijal Patel
Bijal Patel
Co-Founder & Chief Technical Officer
Aurora Underwriting Solutions
Christopher Read
Christopher Read
COO
AXA XL
James Platt
James Platt
Founder, Trimstone Partners
Ex COO and Chief Digital Officer, Aon
Full session details

16:10 - 16:40 Panel discussion

Delivering transformational change

Key criteria for ensuring success

Transformational change demands more than new technology. It requires the right blend of leadership, culture, strategy and execution to embed lasting impact. Too often, initiatives stall when they encounter organisational silos, cultural resistance or a lack of clear accountability.

This session will explore the essential ingredients for ensuring success and delivering meaningful outcomes including:

  • Securing strong leadership and sponsorship from the top to set vision, direction, and momentum
  • Embedding cultural change so transformation is embraced across the organisation, not resisted
  • Aligning strategy and execution to balance long-term objectives with short-term deliverables
  • Overcoming operational complexity by simplifying processes and breaking down silos
  • Measuring success effectively with the right performance metrics and feedback loops

 

Tal Potishman
Innovation & Transformation Director
 
Tim Mann
Chief Information Officer
NFU Mutual
Tom Jones
Chief Data Officer
Gallagher Re
A picture of Heidi Browne
Heidi Browne
Transformation & Change Director
Bupa Global

 📋Discussion pod (max 8 people)

Bias, Data, and Decision-Making: Rethinking Ethics in AI
Picture of Allegra Cuomo
Allegra Cuomo
UCL
Picture of Paolo Cuomo
Paolo Cuomo
Executive Director
Gallagher Re

 📋Discussion pod (Fully booked)

Ten questions leaders should ask about Agentic AI
Picture of Tony Fish
Tony Fish
Author of Decision Making in Uncertain Times  

16:50 - 17:20 Panel discussion

The future of data-driven insurance

How will data, analytics and AI innovations change the insurance landscape?

The insurance industry is at a tipping point. Advances in data, analytics and AI are reshaping underwriting, claims, distribution and customer engagement. But alongside the opportunities come new risks, cultural challenges and the need for fresh thinking about the role of humans in an increasingly automated environment.  
 
This panel brings together senior leaders to explore how the next wave of innovation will transform insurance models and redefine competitive advantage. 

  • Harnessing advanced analytics and AI to transform underwriting accuracy, claims efficiency and risk selection 
  • Exploring new data sources and ecosystems to unlock insight and innovation across the value chain 
  • Balancing automation and human judgement in decision-making and customer interactions 
  • Addressing ethical, regulatory and cultural challenges to build trust in AI-driven insurance 
  • Shaping the insurer of the future in an evolving digital and data-first marketplace 
Usha Badrinath
Chief Data Officer
Mosaic Insurance
Alan Tua
Technology Managing Director
Ki Insurance
Pierre du Toit
Chief Data Officer
Many Pets
Niraj Patel
Chief Data Officer
MS Amlin

17:00 onwards:  Party and drinks reception

Join us in the exhibition area for drinks, live DJs and entertainment!

 

Register today

Book your tickets now 

 

Sponsored by

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Venue

Convene, 133 Houndsditch London EC3A 7BX