Breakfast briefing | 22nd March, 08:00 - 10:00 | Searcy’s at The Gherkin, London
Successfully deploying IA to improve the customer experience, reduce resolution times and deliver ROI.
Intelligent automation technologies are developing at a rapid pace and present huge opportunities for insurance organisations to transform the customer and user experience, streamline processes and improve the bottom line.
However, successfully deploying intelligent automation tools to deliver the promised ROI is fraught with challenges – often adding frictional costs rather than removing them.
The breakfast briefing will explore three pillars to successfully use this technology in insurance:
Our expert speakers will share their experiences in the area, best practice techniques and tips for avoiding costly mistakes.
Topics to be covered include:
08:00 Registration, tea and coffee
08.15 Breakfast of your choice with views over the city
08.40 Introduction by the chair
The practical application of intelligent automation to enable omni-channel, improve the customer experience and reduce costs
09.05 Roundtable discussions and feedback
Laiye is a leading global company powering the future of Intelligent Automation with its wide-ranging IA software solutions. The company helps businesses solve their digital transformation challenges and scale their digital workforce. Laiye has a global team across Europe, the Americas, and APAC, working with enterprise customers in the insurance, communications, electric power, finance, retail, healthcare industries to build end-to-end intelligent automation solutions.