Breakfast briefing | 8 - 10am | 1st May | The Gherkin, London
Leveraging digital to meet changing customer service expectations, effectively create new products and improve retention and profitability.
Becoming a digital organisation is more than having a website and re-creating manual processes electronically.
End to end digital transformation is about leveraging digital to transform the way organisations think about solving business problems, building new technology capabilities that can enable change and an agile, innovative culture that can effectively meet changing customer expectations.
However, successfully achieving this is easier said than done as changing traditional operational processes and technology systems presents a number of critical challenges.
Attend this breakfast briefing to discover how leading organisations are transforming their operating models and building the technology capabilities to enable high value customer interactions.
In this session John-Paul shares his experience of leading successful digital transformation and considers important challenges to overcome when formulating strategy and implementing innovation in today’s business. He will cover:
Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 35,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation.
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