Optimising insurance operations for growth, innovation and customer experience


Free to attend  -  Online panel discussion

Once you have registered we will send you a calendar invite with the online joining details.

Overcoming the people, process and technology challenges to deliver successful transformation

Today’s insurers need to build a culture of innovation, fostering a collaborative environment that embraces new technologies and drives continuous improvement. However, legacy technology can often hinder this. Migrating from legacy technology will enable the agility and scalability to adapt to changing customer needs and deliver efficiencies across your organization.  

However, this is easier said than done in large, complex insurance operations.

Join a panel of industry leaders for a dynamic discussion on how insurers can tackle the people, process and technology challenges to deliver change, and leverage the cloud to optimize operations, achieve cost savings, and accelerate innovation.  


In this webinar, you'll gain insights on:

  • Transforming core operations: Discover tangible strategies to streamline processes, reduce manual tasks, and unlock cost efficiencies across your organization. 

  • Boosting agility and innovation: Learn how the cloud empowers insurers to rapidly develop and launch new products, services, and business models to stay ahead of the curve.

  • Enhancing customer experiences: Explore how cloud-based solutions can personalise interactions, improve policy and claims processes, and drive customer satisfaction. 

Don't miss this opportunity to gain valuable insights and actionable strategies for your organisation. Register today and join the conversation!   

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Tom Clay
Chief Data Scientist
Covéa Insurance
James Webb
Head of Insurance
Salesforce Industries
Helen Rogers
Head of Claims Digital Experience
Stephen Walker
Leader in General Insurance Claims and Customer Operations
Formely with Covéa Insurance
Clare Sampson
Head of Operations
WPA Group
Eileen Potter
Vice President Marketing
Smart Communications

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