Delivering successful change & digital transformation in insurance

Breakfast briefing | 8 - 10am | 2nd July | The Gherkin, London

Delivering successful change and digital transformation in insurance

| The Gherkin

Overcoming the practical challenges to turn innovation into positive business results

All organisations are moving to develop innovative cultures and environments where new, digitally enabled ideas can flourish. The key challenge is translating these new ideas into positive business results by successfully integrating them into the operating model and BAU of insurers.

However, a high proportion of projects fail due to the lack of a sufficiently agile delivery approach.

Attend this breakfast briefing to discover the key criteria for a successful approach to implementing innovation and the process of creating an effective operational roadmap for digital transformation within your organisation.


Jonathan Mansley
Digital Director
Sponsored by: 

Topics to be discussed include:

  • Overcoming the cultural challenges to deliver successful change: securing top team buy-in, sharing the vision, convincing the nay-sayers
  • How you can translate innovation into a practical roadmap for delivery
  • Overcoming the operational barriers to ensure successful technology and organisational change

Book your place now


08:00 Registration, tea and coffee
08:15  Breakfast of your choice with views over the city
08:50 Presentation

Experiences from the front line
Key criteria for successful innovation and digital business transformation

In this session, Jonathan shares his key criteria for successful innovation and digital business transformation. He will cover:

  • Creating a transformation strategy and gaining buy-in across the organisation for the change
  • Redesigning traditional processes with a focus on customer outcomes
  • Tackling the organisational cultural challenges head-on
  • Keeping pace with change - successfully integrating digital into insurance operations
Jonathan Mansley
Digital Director
09:10 Roundtable discussion and feedback
10:00 Close


The Gherkin

30 St Mary Axe



tel: +44 20 7071 5029

Useful Info

Closest tube stations - Aldgate, Bank

Closest rail stations - Fenchurch St, Liverpool St

Parking - Local street parking nearby

What your peers have said

Photo of Paul Umpleby, JLT Speciality Ltd

"Was a really good event.
The location and food was excellent, and the discussions with other peers resonated with challenges we're facing. I also liked the fact the sponsor didn't do a hard sell on their products and services."

UKGI Lead Business Architect, Zurich Insurance

Photo of Paul Umpleby, JLT Speciality Ltd

"I thought today was a good session, people dotted around the table contributing & good questions to keep discussions going."

Head of IT Business Partner, Digital, Distribution & Investments, Canada Life Limited

Photo of Paul Umpleby, JLT Speciality Ltd

"I really enjoyed the event this morning, a number of 'tracks' were very thought provoking - its especially good to be able to feel comfortable.... to be able to set questions running in the group where one genuinely doesn't have an answer but see how others might tackle it or what they are thinking.. great stuff, would like to see much more on this subject."

Regional IT Category Director EMEA, Aon

Photo of Paul Umpleby, JLT Speciality Ltd

"These events are always interesting and insightful - thanks for the invitation!"

Head of Change & Transformation, Aviva

Photo of Paul Umpleby, JLT Speciality Ltd

"Provided a perfect opportunity for senior colleagues and competitors to share their issues and how they were resolved or mitigated. Outcome is there is: there is no perfect solution, and reliance predominantly should be on our own staff and the technology is the enabler, and shouldn't be the taskmaster."

Chief Operating Officer, Axis Capital

Photo of Paul Umpleby, JLT Speciality Ltd

"Not only was this event highly informative in terms of future learning and knowledge sharing, I found the environment very relaxed and comfortable which was welcomed. I valued the openness of Ian the guest speaker and the ability to talk freely and share stories.
I look forward to more events like this in the future as I will definitely be attending. "

Claims Operations Manager, Generali

"As ever interesting and lively debate on the hot topics of the day. Sharing the experiences we all face in a safe environment helps put the challenges in perspective"

Head of IT and Change Management, Legal & General

Photo of Paul Umpleby, JLT Speciality Ltd

"An interesting and thought provoking event with a great mix of peers from across the industry"

Underwriting and Markets Director, Home & Legacy

Photo of Paul Umpleby, JLT Speciality Ltd

"Really good networking opportunity and quality discussions take place among committed practitioners"

Head of IS, Digital, Distribution & Investments, Canada Life