There is no doubting the transformational potential of automation within general insurance, with labour intensive processes and high volumes of repetitive tasks meaning that operational efficiencies are relatively easy to identify and improvements in both speed and quality of service seemingly straightforward to achieve.
However, the secret to successful implementation of automation technologies lies in the alignment of people and processes around the technology and data.
Attend this breakfast to discover the practical approach to overcoming the people, process, technology and data challenges of implementing RPA and how you create a culture that embraces rather than resists automation.
Topics to be discussed include:
Kofax software enables organisations to work today like the workplace of tomorrow.
Kofax Intelligent Automation solutions help organisations transform information-intensive business processes, reduce manual work and errors, minimise cost, and improve customer engagement. We combine RPA, cognitive capture, mobility & engagement, process orchestration, analytics capabilities and professional services in one solution. This makes it easy to implement and scale for dramatic, immediate results that mitigate compliance risk and increase competitiveness, growth and profitability.
Kofax provides a rapid return on investment for over 20,000 Kofax customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers its software and solutions through its direct sales and services organisation and more than 650 indirect channel partners in more than 60 countries throughout the Americas, EMEA and Asia Pacific.
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"Was a really good event.
The location and food was excellent, and the discussions with other peers resonated with challenges we're facing. I also liked the fact the sponsor didn't do a hard sell on their products and services."
UKGI Lead Business Architect, Zurich Insurance
"I thought today was a good session, people dotted around the table contributing & good questions to keep discussions going."
Head of IT Business Partner, Digital, Distribution & Investments, Canada Life Limited
"I really enjoyed the event this morning, a number of 'tracks' were very thought provoking - its especially good to be able to feel comfortable.... to be able to set questions running in the group where one genuinely doesn't have an answer but see how others might tackle it or what they are thinking.. great stuff, would like to see much more on this subject."
Regional IT Category Director EMEA, Aon
"These events are always interesting and insightful - thanks for the invitation!"
Head of Change & Transformation, Aviva
"Provided a perfect opportunity for senior colleagues and competitors to share their issues and how they were resolved or mitigated. Outcome is there is: there is no perfect solution, and reliance predominantly should be on our own staff and the technology is the enabler, and shouldn't be the taskmaster."
Chief Operating Officer, Axis Capital
"Not only was this event highly informative in terms of future learning and knowledge sharing, I found the environment very relaxed and comfortable which was welcomed. I valued the openness of Ian the guest speaker and the ability to talk freely and share stories.
I look forward to more events like this in the future as I will definitely be attending. "
Claims Operations Manager, Generali
"As ever interesting and lively debate on the hot topics of the day. Sharing the experiences we all face in a safe environment helps put the challenges in perspective"
Head of IT and Change Management, Legal & General
"An interesting and thought provoking event with a great mix of peers from across the industry"
Underwriting and Markets Director, Home & Legacy
"Really good networking opportunity and quality discussions take place among committed practitioners"
Head of IS, Digital, Distribution & Investments, Canada Life