Achieving new operating models in the London market

Virtual roundtable   |   19th November   |  11 am - 12 noon

Achieving new operating models in the London market

How to prepare for the post-FAL / post-COVID future

Operating models are being transformed by technology driven change and a renewed focus on delivering an exceptional customer experience.

Covid has supercharged the drive for change within individual firms, whilst the TOM and The Future at Lloyd’s Blueprint initiatives have initiated the transformation of ‘the way London works’.

Attend this virtual roundtable to explore what business & operating models insurers in the London market should be looking at now to prepare for the post-FAL / post-COVID future – and critically HOW to achieve them.

Sponsored by: 

Contributions from:

Toby Ducker
COO, Axis Managing Agency and Axis Specialty Europe & Head of Operations, International Insurance
AXIS Capital Group
Adrian Guttridge
SVP Insurance
WNS Global Services

Facilitated by:

Jeremy Burgess
CEO
The Insurance Network
register to attend

AGENDA

 

Format and focus

Attend this virtual roundtable to explore:

  • How to identify the business processes that need change most – and putting right what you can BEFORE automating, outsourcing or reassigning them
  • What will be expected of digital platforms and what will be their impact on process and operations?
  • The emergence of BPAAS (business process as a service)
  • Aligning processes across claims, underwriting and policy admin

register your place

Contributions from:

Toby Ducker
COO, Axis Managing Agency and Axis Specialty Europe & Head of Operations, International Insurance
AXIS Capital Group
Adrian Guttridge
SVP Insurance
WNS Global Services

Facilitated by:

Jeremy Burgess
CEO
The Insurance Network
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