Virtual TINtech December 2020
Leveraging technology to drive innovation and enable digital operations
Virtual TINtech explores how technology supports and enables effective business and operating models, delivers efficiencies and transforms the customer experience.
The last six months has transformed the way insurance organisations interact with their customers, manage their operations and think about the strategic role technology plays to enable the digital future.
Through a series of interactive panel discussions, thought leadership insights and innovative case studies you will:
- Discover how to overcome the data, technology and people challenges to enable a digital operating model
- Develop customer centric, innovative systems and process that also achieve efficiencies
- Explore the key criteria to deliver successful transformational change in complex organisations
AGENDA: Day 1
10:00 - 11:00 | Keynote
Reframing insurance in a rapidly changing landscape
Overcoming the challenges of digital to develop a future fit organisation, enhance customer experiences and enable more efficient, agile operations
11:00 - 12:00 | SME Commercial panel discussion
Effectively responding to changing SME market dynamics
Innovating products, service and distribution to deliver sustainable competitive advantage and keep pace with evolving customer expectations
12:00 - 13:00 | Panel discussion
Transforming the digital customer experience
Overcoming the operational and organisational challenges to deliver a digital customer experience that drives engagement and retention
14:00 - 15:00 | Panel discussion
Core system modernisation
Leveraging digital to tackle core system legacy, deliver innovation and transform the operating model
15:00 - 16:00 | TINcasts
Under the spotlight
A series of short videos from our exhibitors under the spotlight
16:00 - 17:00 | The Innovation Stage
Driving innovation in insurance
Driving innovation in insurance from InsurTech to BAU
AGENDA: Day 2
10:00 - 11:00 | Opening panel
Achieving successful digital transformation
Aligning strategy, technology and culture to ensure your transformation initiatives deliver their business objectives
11:00 - 12:00 | London Market insight
Future at Lloyd's: moving from talk to action
A deep dive into the implications of Blueprint Two, the role it has to play in delivering a digital market and your next steps
12:00 - 13:00 | Panel discussion
Re-platforming to build agility, reduce costs and enable innovation
Successfully overcoming the people, process and technology challenges and moving to new, cloud based technology architecture
LUNCH
14:00 - 15:00 | Practical Insight Report followed by 'ask the expert' Q&A
What can really be achieved with artificial intelligence within insurance?
Separating hype from the reality and looking at where AI and automation can help your organisation improve efficiencies and enhance the customer experience
15:00 - 16:00 | TINcasts
Exhibitor spotlight
A series of short videos from our exhibitors under the spotlight
16:00 - 17:00 | Panel discussion
Leveraging APIs to transform the customer experience
Overcoming data and legacy challenges and unlocking the potential of APIs to improve CX and enable new eco-systems and routes to market
Exhibition Area
Click each sponsor / exhibitor logo to visit their virtual stand or arrange a meeting
Sponsored by
Main sponsor:
Innovation sponsor:
Session Sponsor:
We help insurers navigate disruption, manage regulatory change and integrate technology to transform and achieve growth. All sectors face challenges. But, in insurance, the list is especially long. Profound regulatory change. Unprecedented opportunity in emerging markets. Lingering economic uncertainty. Technology-driven disruptions. Rising consumer expectations. Intense cost and competitive pressures. Through our services, we can help you address these issues — and embrace innovation and transformation to improve performance and drive long-term growth.
Our global team of professionals combines industry knowledge and technical experience to help with your most pressing issues. Whether through our tax and audit advice or our innovative advisory services, we help insurers explore M&A strategies, adopt new business models, develop new products, embrace technology, optimize customer experience and address shifting workforces.
For more information click here
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.
For more information click here
Thousands of customers worldwide trust OutSystems, the number one low-code platform for rapid application development. Engineers with an obsessive attention to detail crafted every aspect of the OutSystems platform to help organizations build enterprise-grade apps and transform their business faster. OutSystems is the only solution that combines the power of low-code development with advanced mobile capabilities, enabling visual development of entire application portfolios that easily integrate with existing systems.
For more information click here
Sapiens International Corporation empowers insurers to succeed. The company offers digital software platforms, solutions and services for the P&C; life, pension and annuity; reinsurance; financial & compliance; workers’ compensation and financial markets. With more than 35 years of delivering to over 500 organizations globally, Sapiens satisfies customers’ core, data and digital requirements. Our portfolio includes policy administration, billing and claims; underwriting, illustration and electronic application; reinsurance; and decision management software. Sapiens’ digital suite features customer and agent portals, and an advanced analytics solution. Sapiens’ team of over 3,300 operates in North America, the United Kingdom, EMEA and APAC.
For more information click here
Sollers Consulting is an international operational advisory and software integrator. Established in 2000, the company supports insurers, banks, and leasing firms in business transformations and adapting to modern technologies.
For more information click here
Duck Creek Technologies paves a genuine path to the future for the London Market. Decades of insurance experience underpin advanced technologies specifically designed to accommodate change—giving market entities the ability to navigate uncertainty and capture market opportunities faster than their competitors.
Duck Creek solutions are available standalone or as a full suite. All are available via Duck Creek OnDemand, the provider’s SaaS solution for the insurance industry. For more information, visit www.duckcreek.com and follow us on Twitter @DuckCreekTech
For more information click here
Exhibitors
Verisk Specialty Business Solutions has been a leading industry software specialist for over 25 years, delivering impactful, reliable solutions that provide end-to-end management to the insurance and reinsurance markets. As part of Verisk, a global organisation that is synonymous with industry innovation and driven by leading experts in their field, we have a strong track record for delivering successful transformation programmes for underwriters, brokers and MGAs within the Lloyd’s, companies and international insurance/reinsurance sector.
As Verisk Speciality Business Solutions, we continue to invest heavily in product evolution, working closely with our clients on a growing range of class-leading, end-to-end solutions. We strive to continually enhance client experiences and better inform risk decisions and as part of Verisk, we have an unrivalled team of insurance industry experts around the world with access to data-driven insights across the Verisk network. We are firmly focused on the future to help you see a world of opportunities.
For more information click here
Genasys is a leading insurance technology company which develops and supports world-class software and services.
Our product is a full stack, cloud based, modular insurance solution, which can delivered into P&C, Life, Medical and speciality business, like cyber, marine, aviation. The technology is designed to accommodate Usage Based, On-Demand and Parametric business. Our zero code tools and quick to deploy product distribution technology empowers our clients to drive their businesses.
We believe in providing business solutions, not just software, and therefore we offer flexible commercial models that are designed to support our customer’s businesses and product innovation.
For more information click here
DOCOsoft’s claims management systems are tailor-made for the Lloyd’s and London market. They seamlessly integrate with market infrastructure like LIRMA, ECF2 Writeback, IMR and GEMINI, and with SCM and PAS software, bringing together policy data, claims, transactions, documents, diaries and approvals in a unified compliant platform.
Our systems harness AI to empower your experts.
From document classification to data ingestion, from risk flagging to workflow optimisation, our AI tools augment skilled claims professionals. Our AI enhances speed, precision and decision-making – empowering, not replacing, human expertise.
Supporting Blueprint Two readiness.
As an active participant in all phases of Blueprint Two development, DOCOsoft relays market feedback, and delivers technical-impact analysis, UAT support, cutover planning and hypercare, to support a seamless digital transformation.
More than 50% of all claims messages in London go through a DOCOsoft system, so when it comes to claims, the London Market runs on DOCOsoft.
For more information click here
We take the pain out of big change projects.
Working with over 600 organisations, our low-code, contact centre and omnichannel messaging solutions allow customers to make big changes, fast.
Radically improve your customer experience without launching big, expensive transformation programs. And, there’s no need to blow the budget, replace core systems or create work for IT.
Our tools help the people behind the scenes – customer-facing staff and IT talent – build and deliver customer experiences together. Solving operational issues one bad process at a time.
Discover how you can deliver first-class CX in the claims market, talk to our team today.
For more information click here