What’s Holding Insurers Back from Data and AI Maturity?

Published:

This report - produced by Cynozure in partnership with The Insurance Network - is essential pre-reading in advance of the Data Jam.

Insurers are investing in data and AI to drive performance, innovation, and better outcomes. But many are still grappling with the same underlying blockers, and it’s slowing progress across the board.

That’s why we've partnered with Cynozure, who have authored a new report exploring how insurers are evolving their data and AI strategies, and what’s getting in the way.

Based on a 2025 survey of 35 senior insurance leaders, the report unpacks the leadership, capability and cultural shifts shaping the next phase of transformation.

It also sets the scene for Data Jam on 25th November, surfacing many of the core themes we’ll be exploring on the day from ownership of AI strategy and overcoming internal blockers, to real-world experimentation with AI agents.

Inside, you’ll find:

  • The top business outcomes insurers want from data and AI
  • Where priorities align, and where friction exists
  • What’s stalling AI strategy, and how ownership plays a role
  • Practical barriers to progress, from data quality to skills and culture
  • Early use cases for AI agents in insurance
  • Insights from leaders at Lloyd’s, Vitality, Tokio Marine HCC, First Central and others

Click below to access the report:

 Download the report

 

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