Member event: Operations online discussion

Opeartions Member's Virtual Roundtable

Online Teams Meeting

TIN Members Special Interest Group (SIG)

This is a member only event. 

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Overview 

 

The purpose will be to provide a forum for sharing of experiences and benchmarking between different organisations.

This Member’s virtual roundtable will focus on the operational transformation required to deliver a digital operating model and the people and processes necessary to adopt that model.

 These points can either be resolved on the call or in subsequent meetings. 

Full agenda below

Led by: 

Jeremy Burgess
CEO 
The Insurance Network
 

AGENDA

  • Welcome and recap from the last SIG group meeting
  • Brief review of key takeaways from the previous session

    Delivering Change and Transformation at Pace
  • Balancing "business as usual" with delivering large-scale transformation (e.g., tech modernisation, AI implementation, market initiatives like Blueprint Two).
  • Managing change fatigue and getting buy-in from frontline teams while delivering measurable outcomes.
    Addressing implementation and people challenges
  • How can we improve project planning and execution to ensure efficiency gains?
    What strategies have worked in securing buy-in and overcoming resistance to change?
    Best practices for engaging employees and managing cultural transformation