Blueprint Two Deep Dive Day

Etc. Fenchurch Street

Blueprint Two sets out the roadmap to digitalise market processes, to make them better, faster and cheaper for all participants – as well as improve the client experience and enhance the value that the Lloyd’s, London and Company markets offer.

These changes will impact Lloyd’s firms, the Company Market and broker operations. Traditional processes, data ingestion and technology architecture will all be transformed – necessitating a change in organisational mindset to embrace the new ways of working.

The key challenge is: how is your firm going to maximise benefit from the ongoing market modernisation process, deliver an operating model that aligns with Blueprint Two and delivers your own strategic ambitions and operational objectives - both now and in the future.

This discussion-based event will provide you with the practical tools to:

  • Make the case for change (beyond the bare minimum) and develop a coherent strategy.
  • Overcome the people, process, data and technology challenges.
  • Maximise the benefits to your business whilst collaborating collectively to deliver market wide change.

You will leave with:

  1. Clarity on the timeline and implications for your organisation
  2. Priorities to take back to your organisation to progress your digital transformation.
  3. An extended network of peers to support you on your modernisation journey.

Early booking rate £399 + VAT

(Expires 28th April - standard rate £599 + VAT)

Book Now

Blog: 3 ways to leverage data and technology in claims



Watch the Blog

AGENDA

08:00 Registration in the exhibition area

09:00 Keynote Presentations

Introduction and Blueprint Two Update

  • What? Key ambitions for Blueprint Two and where we are in the process
  • When? Timelines for delivery 
  • How? What you should be doing NOW to be ready for the changes in 2024

Bob James from Lloyd's and Karen McDonagh Reynolds from the Joint Venture will provide this update before joining the other speakers for the panel discussion.

 

 

A picture of Jonathan Burdett, Risk Advisory Insurance Sector Lead
Jonathan Burdett
Partner
Deloitte 
A picture of Bob James, Transformation Director, The Joint Venture
Bob James
Chief Operations Officer
Lloyd's 
A picture of Karen McDonagh Reynolds, global transformation director, The joint venture
Karen McDonagh Reynolds
Global Transformation Director 
The Joint Venture

9:30 Panel discussion

Developing your Blueprint Two strategy & the business case for change & transformation

The opening panel discussion will feature 4 perspectives on the strategic opportunity and challenges of delivering Blueprint Two, and will be followed by Q&A. 

Topics to be covered include: 

  • The case for change: where is the value for coverholders, brokers, underwriters and technology partners? 
  • Being ready for digital transformation; make sure you are not waiting for Lloyd's 
    • What does that mean? 
    • What are you doing and what should you be thinking about to enable change? 
  • What are the component parts? 
    • Understanding the business processes 
    • The implications of Blueprint Two 
    • Have you thought about your business ambition in the next 3 to 5 years? 
    • How do you bring all of that together? 
  • How do you square the circle? Reconciling all of these dimensions into a coherent, successful strategy

This session will be establishing the strategic landscape and business priorities for change. The subsequent breakout sessions will focus on the practical details of delivery.

 

A picture of Chris Read, Chief Oprating Officer, AXA XL
Chris Read
Chief Operating Officer
AXA XL
A picture of Helen Howard-Knight, Director of Operations, Global Broking Centre, AON
Helen Howard-Knight
Director of Operations, Global Broking Centre 
AON
A picture of Chris Read, Chief Oprating Officer, AXA XL
Bob James
Chief Operations Officer
Lloyd's
A picture of Karen McDonagh Reynolds, global transformation director, The joint venture
Karen McDonagh Reynolds
Global Transformation Director
The Joint Venture
A picture of Dana Cuffe, Chief Operations Officer, Miller
Dana Cuffe
Chief Operations Officer
Miller

Facilitated by:

A picture of Jonathan Burdett, Risk Advisory Insurance Sector Lead
Jonathan Burdett
Partner
Deloitte 

10.20 Coffee & networking in the exhibition area

10.50 Breakout sessions

Choose to attend one of the following 2 breakout sessions

Session 1

Implications for insurers and managing agents

Attendees will choose between groups focussing on 'placement' or 'claims core processes' to explore in detail the implications of the Blueprint 

The outcomes will also be distributed following the event for use back in the office

A picture of Toby Ducker, Operations Director, AXIS
Toby Ducker
Operations Director
AXIS
A picture of Louise Day, Operations Director, IUA
Louise Day 
Operations Director
IUA
A picture of Matt Wood, Head of Technology, LMA
Matt Wood 
Head of Technology
LMA
A picture of Simon Squires, Senior Operations Lead, AXA XL
Simon Squires
Senior Operations Lead
AXA XL
Full session details

Session 2

Implications for brokers 

Attendees will choose between groups focussing on 'placement' or 'claims core processes' to explore in detail the implications of the Blueprint

The outcomes will also be distributed following the event for use back in the office

A picture of James Livett, Associate Director, LIIBA
James Livett
Associate Director
LIIBA
A picture of Simon Boniface, deputy operations director, howden
Simon Boniface
Deputy Operations Director
Howden
A picture of Helen Howard-Knight, Director of Operations, Global Broking Centre, AON
Helen Howard-Knight
Director of Operations, Global Broking Centre
Aon
Full session details

12.00 Coffee & networking in the exhibition area

12:15 Insurer & broker feedback and Q&A

The facilitators of the 2 preceding breakout sessions will ‘report back’ to the chairperson the key outcomes of their sessions.

The purpose of this session is to highlight areas of common interest, but also identify where those interests don’t fully align. The intention is to identify areas where further clarity is needed on the detail of implementation and how the implications play out across the value chain.

A picture of Toby Ducker, Operations Director, AXIS
Toby Ducker
Operations Director
AXIS
A picture of James Livett, Associate Director, LIIBA
James Livett
Associate Director
LIIBA

Facilitated by:

A picture of Jonathan Burdett, Risk Advisory Insurance Sector Lead
Jonathan Burdett
Partner
Deloitte 

13.00 Lunch in the exhibition area

14.00 Workshops

Choose to attend one of the following 3 breakout sessions

Short presentations will set the scene for workshop style round table discussion intended to explore the practical challenges of different aspects of transitioning to the Blueprint

Session 3

Core Data Record

What does it mean to be data first?

 
A picture of Jenny Williams, Head of Data, Convex
Jenny Williams 
Data Mission Lead
Convex
A picture of Anthony Siggers, Digital Leader, Marsh Speciality
Anthony Siggers
Digital Leader
Marsh Speciality
A picture of Marcus Broome, Chief Platform Officer, Whitespace Software Ltd
Marcus Broome 
Chief Platform Officer
Whitespace Software Ltd 
A picture of Kirstin Duffield, Technical SME, LMA
Kirstin Duffield 
Technical SME
LMA
Full session details
Sponsored by

Session 4

Transforming Operations

Overcoming the operational challenges to deliver Blueprint Two 

A picture of Bent Isachsen, Chief Operating Officer, Hamilton Insurance Group
Bent Isachsen
Chief Operating Officer
Hamilton Insurance Group 
A picture of Ben Miller, Business Partner - Operations, AXIS
Ben Miller
Business Partner - Operations 
AXIS
Full session details

Session 5

Technology

Transforming your tech to enable future London market operations

A picture of Bradley O'Connor, Chief Information Officer, Miller
Bradley O'Connor
Chief Information Officer
Miller
A picture of Christian Kitchen, CIO, Travelers Insurance
Christian Kitchen
CIO
Travelers Insurance
A picture of Brett Hockly, Head of Information Technology, Beat Capital
Brett Hockly 
Head of Information Technology
Beat Capital

 

Full session details
Sponsored by

15:30 Coffee and networking in the exhibition area

15.50 Pulling it all together for the next phase of digitalisation

This session will identify key next steps on the journey to a digital marketplace, and the development of an action plan for your organisation, the FAL Blueprint Two team and market bodies and trade associations.

It will discuss how you ensure that your existing digital transformation initiatives align with the market driven by Blueprint Two.

Our expert panel will explore some of the opportunities for distribution, technology, operations and client service improvement over the coming years.

Topics to be explored include:
 
  • Ensuring your strategic ambitions are informed by and connected to what's going on in Blueprint Two
  • Enabling digitised distribution and working more effectively with brokers         
  • Improving underwriting productivity with more dynamic pricing and data led insights
  • How does the CDR help enable further automation and algorithmic underwriting?

Panellists TBC

A picture of Jonathan Burdett, Risk Advisory Insurance Sector Lead
Jonathan Burdett
Partner
Deloitte 
A picture of Stephen Hicks, Deputy Transformation Director, Lloyd's
Stephen Hicks
Deputy Transformation Director
Lloyd's
A picture of Marcus Broome, Chief Platform Officer, Whitespace Software Ltd
Marcus Broome
Chief Platform Officer
Whitespace Software

16.45 Close and drinks reception in the exhibition area

Sponsored by

Main sponsor:

Session Sponsor:

Exhibitors

Venue

Etc. Fenchurch Street Fenchurch Place 43/44 Crutched Friars London EC3N 2AE

Tel: 020 3735 2700

Useful Info

Closest tube stations: Tower Hill or Aldgate

Closest rail: Fenchurch St, Liverpool St, London Bridge