Leveraging claims technology
Successfully implementing new technology in claims
Harnessing digital technologies and data to improve the claims experience
- Mapping customer journeys to evaluate existing service gaps in the claims experience
- Applying customer facing applications such as chatbots and self-service portals
- Using intelligent document processing and artificial intelligence to speed up resolution times and deliver better outcomes
- Striking the balance between human and technology interventions
Verint is "The Customer Engagement Company." We help organisations simplify and modernise the way they engage customers through their contact center, branch, back office and marketing departments. Our market-leading broad portfolio of cloud and hybrid solutions is designed with the latest artificial intelligence and advanced analytics technologies to deliver greater automation and shared intelligence that drives real business impact. Verint is your partner to make customer engagement a strategic advantage and a strong competitive differentiator for your organisation. With over two decades of experience helping more than 10,000 organisations worldwide create lasting value, we’re a global leader in customer engagement.