Digital Claims focuses on how digital can unlock and enable better claims processes, drive innovation and deliver the strategic value of claims to the organisation.

To get a taster of what the 2022 will look like, take a look at the topics we discussed at Virtual Digital Claims 2021 below:

• Leveraging digital to improve the customer claims journey
• Unlocking the potential of unprecedented levels of data to identify flaws in the existing claims value chain
• The implication of the next generation of digital technology – AI, robotics, cloud and autonomous vehicles
• Transforming claims through digital – the implications for skills, capabilities and traditional claims processes