Transforming claims operations to improve service and achieve efficiency
Defining the right strategy for leveraging automation in claims
- Devising the business case and getting the right teams in place
- What processes are best suited to automation?
- Understanding customer behaviour – will customers behave how they say they’ll behave?
Building data analytics capabilities for improved outcomes in claims
Analysing the financial and operational performance of claims to provide actionable insight and drive improvements
Redesigning and adapting claims interactions based on changing customer expectations
How we understand customer behaviour will change as new technology is introduced into claims
Guidewire delivers the industry platform that Property and Casualty (P&C) insurers rely upon to adapt and succeed in a time of accelerating change. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business. As of the end of our fiscal year 2019, we were privileged to serve more than 380 companies in 34 countries. For more information, please visit www.guidewire.com and follow us on twitter: @Guidewire_PandC.