6th October 2020
Virtual London Market Claims 2020
Seizing the opportunity to transform the claims experience
COVID has supercharged the claims modernisation agenda – now is the time to grasp the opportunity to transform London market claims processes and enhance the client experience.
Both the market (via The future at Lloyd’s initiative) and individual organisations are looking to harness the power of technology and data to improve claims messaging, enable quicker client outcomes, reduce costs and accelerate payments. The key question is HOW do you overcome the operational challenges to achieve these ambitions?
Virtual London Market Claims will provide a series of interactive, online sessions addressing the mission statement of the ‘real world’ London Market Claims conference: “to enhance and improve the claims process to the benefit of all stake holders in the London market claims value chain”.
The format of each session will vary, but they are all ‘live’, interactive and discussion based. Attendees will be able to submit questions and issues to be discussed, both in advance and live on the day. After each session TIN will host a Zoom call where attendees can discuss the session with other participants.
AGENDA
10:00 - 10:40: Keynotes
Strategically transforming London market claims
A new era for excellence in London Market claims handling & changing mindset and skillsets to deliver high impact sustainable change in claims
Sponsored by:
11:00 - 11:30: Market perspective
The Insurance Network Gracechurch Report 2020
12:00 - 12:40: Panel dicussion
The Future at Lloyd's
Sponsored by:
14:00 - 14:40: Panel discussion
Strategic claims technology
Sponsored by:
15:00 – 15:40: Presentation followed by Q&A
FCA BI Test Case
The implications of the High Court’s decision in the FCA Business Interruption Test Case
Sponsored by:
16:00 – 16:40: Workshop
Transforming claims operations
Sponsored by:
Sponsored by
Main sponsor:
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 380 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.
Session Sponsor:
Wordley Partnership is a commercial law firm with particular expertise in all aspects of dispute resolution, commercial problem solving and insurance / reinsurance ( coverage and defence of insureds).
The Partners have many years of experience working on some of the most complex and largest (re)insurance disputes across the globe whilst at an international firm based in the City of London. With proven track records they have consolidated that expertise into their own firm. For more information view their stand.
Duck Creek Technologies paves a genuine path to the future for the London Market. Decades of insurance experience underpin advanced technologies specifically designed to accommodate change—giving market entities the ability to navigate uncertainty and capture market opportunities faster than their competitors.
Duck Creek solutions are available standalone or as a full suite. All are available via Duck Creek OnDemand, the provider’s SaaS solution for the insurance industry. For more information, visit www.duckcreek.com and follow us on Twitter @DuckCreekTech
Advent Insurance Management is a Lloyd’s and London Market specialist providing a range of Consulting, Technology and Service offerings. Our focus is in supporting modernisation and transformation with innovative, practical and cost-effective solutions to the challenges facing the market.
We are Market practitioners with a deep understanding of Market processes and compliance which enables us to get to grips with requirements, identify issues and develop and implement solutions quickly.
This expertise and experience, combined with our vision for a claims model fit for the modern age and our powerful, rapid development technology enables faster, lower cost, robust solutions for our clients.
iPipeline is a global technology company providing digital transformation to the financial services industry. Our AlphaTrust solution offers a fully digital document delivery and e-signature experience, ensuring businesses can gain efficiency and remove friction with large volumes of claims and paper-based processes, especially relevant during the current pandemic. Founded in 1995 and with offices across Europe, North America and Canada, iPipeline provides the broadest range of integrated and licensed solutions used by providers, intermediaries, and customers covering policy administration, underwriting, e-signatures, document management, e-quote, e-application and business intelligence.
Exhibitors
DOCOsoft is an innovative developer of technology solutions for the global insurance and financial services markets. With over 15 years’ experience, the company’s pedigree is well established in the UK and our software is widely used in the London Insurance market, where we provide highly-effective Claims, Document Management and connectivity solutions.
Many of the leading London Market Insurance companies rely on DOCOsoft for their Claims Management and the product is closely integrated into the infrastructure that supports the London and international insurance market.
From February 2022 Sequel has changed its name to Verisk for an integrated future and to further enhance our position as a leading insurance and reinsurance software specialist.
As part of a global organisation that is synonymous with industry innovation and driven by leading experts in their field, we collectively have a strong track record for delivering successful transformation programmes for underwriters, brokers and MGAs within the Lloyd’s, companies and international insurance/reinsurance sector.
As Verisk Specialty Business Solutions, we continue to invest heavily in product evolution, working closely with our clients on a growing range of class-leading, end-to-end solutions within the Sequel product range – We strive to continually enhance client experiences and better inform risk decisions.